McDonald's Menu Prices at 2733 8th Ave ★3.1 (2542)

This should be on Trump’s list of places to strike, I had the worst fast-food experience ever at the McDonald’s on 2733 8th Ave S in Birmingham. The service is absolutely terrible and the way customers are treated is unacceptable. First, the lobby is constantly closed for no reason. I came last night around 7:30 PM and the lobby was already closed, which is ridiculous during normal dinner hours. I decided to give them another chance and came back the next morning. It was 9:03 AM and the lobby was closed AGAIN. Since the lobby was closed, I had no choice but to sit in the drive-thru line. I waited for 22 minutes just to get through, which is insane for a place that’s supposed to be “fast” food. The line barely moved and the service was extremely slow. On top of that, the manager treats customers horribly and clearly doesn’t care about the people coming in. The attitude and lack of professionalism make the entire experience even worse. If this location can’t keep the lobby open during normal hours and can’t provide basic customer service, something seriously needs to change. This is easily the worst service I’ve ever had at a McDonald’s. I won’t be coming back.

I wish, wish, wish there was some sort of possible way to leave 0 stars or even negative stars. They had the lobby locked up at 7:30 PM on a friday so my fiancè couldn't use the restroom. We got into the drive thru and ordered a large fry and two cokes, sat there for 35+ MINS!!!! I understand being busy, but they weren't so busy that the blue haired cashier couldn't hang out the window talking with her friends in the car in front of us. Behind me were two motorcycles and another car who sat simply waiting for their order to be taken for over 15+ mins!!! FYI, blue haired girl hanging out the window was the one taking orders. Everyone just left at this point, me and 3 others just went across the street to BK! What kind of establishment promotes their employees to act like that? If you ask yourself "why not just leave", well its because theres a concrete divider separating the drive thru from the parking lot. So once youre stuck, youre stuck! Good thing everyone behind me were on the same page so we could just leave.

I dont know what eldery person they have in the drive thru line. But I assume with her age, she would know that when someone places and order. You TAKE THE ORDER. And not cut them off, also to TURN THE HEADSET OFF BEFORE YOU RUN YOUR MOUTH. I ordered two things, a meal and a sandwich. Guess who got cut off mid order because I was allegedly getting on her nerves. Yes, she said that into the speaker. And then I respond and say “well I hope you have my order.” And lo and behold guess whose order wasn’t taken!!!! ME! They say with age comes wisdom, but I guess not here. Like goodness sakes. It was a simple order that could’ve been taken, but instead no. You don’t take it, and then have a crappy attitude. I’m sorry you feel like people ordering get on your nerves. I didn’t tell you to go into work today did I? No, next time. Be nicer. And yes I already submitted a complaint to McDonalds too.

Huge improvement in the past few months. Not sure if it’s new employees or management changes but way to go. I love the friendly employees at drive thru and the food is fresh, not stale and old. Keep it up.

This McDonald’s moves at a pace that suggests the burgers are being hunted, not cooked. You pull into the drive-thru and immediately age a year. By the time you get to the window, you’ve reconsidered your entire life and possibly learned a new language. And then (plot twist) the order is wrong anyway. Nothing like waiting 45 minutes for fast food and leaving with a mystery bag. Honestly feels less like McDonald’s and more like a patience simulator.