McDonald's Menu Prices at 3342 Point Mallard Pky ★3.4 (2218)

This location is very hit-or-miss. I come here a lot while I’m traveling to and from Huntsville and Montgomery, and sometimes the service and food are great, and other times they're really bad. Yesterday, on the way home, I ordered fries; they were cold and super salty. Tonight on the way down to Birmingham after I stop for gas at the Chevron, I drive over to the drive-through and order some nuggets with some fries and a hot fudge sundae with extra fudge, which is what I order every time I come here. My fries were lukewarm, my nuggets were overcooked, but they were not hot /fresh either and they almost forgot my sundae. I had to ask for it at the window when I asked, they made it a regular sundae with a little bit of fudge and I was asked “ hey is this extra fudge?” And they’re like “we can get some” and it’s literally like one pump of fudge. Which is okay, I understand procedures and food cost. However, my problem is that the fudge wasn’t even hot. It’s cold fudge like they’re warmers not on or anything and it really upsets me because I spend my money here for like a quick snack late at night when I’m Driving a few times a week. And for the fact that there’s usually only one or two cars in the drive-through, they should be making things cooked to order unless they’re super busy. The order taker/cashier was great, but the expo window could use some work. Sometimes it’s really really great again, but sometimes it really is just a very disappointing experience and as someone who works as a Regional Director for another restaurant franchise, I would be disappointed if this was my store.

Stopped to get breakfast before a trip and wish we didn’t… it’s cold outside so the thought of a hot coffee and breakfast sounded like a great idea. We were the only car in line and after ordering we were told to pull forward. When they brought our meal out and coffee’s, everything was thrown in random boxes. We got a big breakfast delux and a steak sandwich with two hot Carmel lattes. The employee informed us they are out of the breakfast trays so they had to use boxes. That’s fine I understand and that’s not a big deal. We pulled away and when getting the food out realized there’s no syrup, ketchup, or a fork.. bummer since we already got to the highway and was not turning around. When going to get a drink of the coffee they were ice cold. Not even warm, they took iced coffee and put it in hot cups. Worst way to spend $24. If you’re looking to get breakfast I’d recommend going somewhere else to spend your money.

NEGATIVE FIVE! Oh my goodness! This was the WORST experience I have ever had at a McDonald’s ANYWHERE. My family drove down from NC to visit my husband’s uncle. We were exhausted and just wanted to grab something and get to the hotel. We placed our order in the drive-thru and when we got to the window, we were asked to pull up to wait for our order to be brought out. Ok that’s not uncommon. 5 minutes passed. 10 minutes passed. 15 minutes passed. Our patience was diminishing by the second. There was an athletic team in the dining room so we figured maybe they were short staffed and really busy. At the 30 minute mark, my husband went in. They told him the forgot to bring it out! Smh They were apologetic but SERIOUSLY?!! Oh but it gets better! We dragged our tired selves to the hotel and got settled in our rooms. I’m tired and hungry so I’m happy to just relax. I take a couple of bites of the burger. I don’t know what made me look at the burger, but when I did, I saw pink! 🤢 I’m appalled and utterly disgusted! Be warned. The negative reviews are true! I’m not eating at any McDonald’s in Alabama ever again! See attached photos.

I ordered a chicken nugget with apple slices and FRIES meal. The nuggets and apple slices were fantastic but the only thing is I got no fries! still like my nuggets never again (I'ma be back🫣) two stars. Loved my toy though

This McDonald’s is very hit or miss, they always leave something out of the order though. I usually don’t mind, but today I minded. First they gave me the wrong order, so went inside to get the right one and they gave me a burnt up McMuffin and the lady at the counter had a lot of attitude about it. Was more worried about hitting her vape at the drive thru window and talking than doing her job.