McDonald's Menu Prices at 5170 Medford Drive ★3.3 (1382)

I'm not sure why McDonald's keeps trying to offer new items like chicken wraps — as if the employees care enough to make them right.Honestly, I already knew it was going to be wrong before I even ordered, but I just needed something to go with my fries. The girl at the front counter was super nice. She was the two stars. That wrap looks sooo much worse in person.

I arrived at 9:22AMand left at 9:26AM in the drive through on 8-31-2025. The guy that ran my card at the first window was nice and the lady at the second window was so sweet! Now. The food. My Diet Coke was crisp, I’m talking perfect bubbles to syrup consistency. My Bacon egg and cheese biscuit was hot and delish. Biscuit was good consistency. Didn’t crumble. Bacon was crispy. Cheese was melted. Hasbrown was steamy and crisp. I mean 10/10 y’all. Pics for proof! The A Team was out in full force!

I placed an order in the app for a sundae and ice cream. Once at the window to pickup my order I am told that the machine is down , and offered something else. I declined and asked for a refund. The manager said I have to request a refund through the app. The app specifically states I have to contact the store from where the purchase was made. Very annoying! Also the fries taste like they were cooked in old grease, yuck !

Sat in the drive thru (not just this occasion, but multiple) for 30 minutes. Not only was the drive thru line not moving but the traffic coming into the parking lot to go around and get in the drive thru or to park was at a stand still as well. I called the restaurant to ask what was going on because I was very concerned seeing as I could not move my vehicle to get out of the drive thru line much less to safety, and a gentleman answered the phone and after I asked what was going on, he told me he was short staffed and only had 2 people working. This is a common occurrence here, I’ve even used a mobile order and waited 20 plus minutes for my food to come to my vehicle, every other time it being incorrect as well. If you’re on a lunch break or in a hurry, this is far from fast food… do not waste your time. And may I add as well, I when I finally got to the first window to provide my payment, I sat there for about 15 minutes and NO ONE come to take my card, so instead of holding the already long line up further, I proceeded to pull to the next window. The gentleman asked me if I had paid yet and I told him no, I waited 15 minutes at the window for someone to take my payment and no one ever showed so I proceeded to pull forward to keep the everlong line moving… guy took my card and had to walk BACK to the first window to run it. And these people want $18 an hour but can’t even show up to work.

The women that took our ordered acted like we were bothering her. And not friendly!!!!. The woman that actually gave me my food was very nice and friendly 😊.. I'm just traveling through, from Buffalo, NY to Alabama, to New Orleans to a cruise in Mexico. Back to Alabama and then NY again! Takes less strength to be kind then to be nasty! 😊