McDonald's Menu Prices at 6711 S Us Hwy 431 S ★3.4 (1433)

I hate to write this review as I am a very patient person and I understand companies have bad days sometimes but unfortunately I am going to cause I’ve had it with this location. What im about to explain is simply what happened this morning, however after having multiple and I mean like 10+ incidents similar to this have occurred to me personally at this location over the span of a year and I feel as if though this is very needed. This morning I was in a rush to get to work so I stopped by to grab breakfast, I ordered a sausage McMuffin, a hash brown, and a pumpkin spice coffee with add-ins, and when I pull up to the window, they tell me “hey- we don’t have any pumpkin spice” I’m sitting here thinking like okay, no big deal- they run out all the time. She asked if I wanted any other kind of drink and I told her just a caramel coffee would be fine, but I let her know I had paid for two extra pumpkin syrup and two caramel drizzles in the cup. She didn’t offer any kind of refund, so I tried to explain it was fine if she could just use caramel for all the add ins I paid for instead of pumpkin whice was an extra like 2-3 dollars, she didn’t seem to understand what I was talking about And I had to repeat myself about six times with her only response to being uh huh and hm. I kept trying to explain it to her, but she cut me off and told me to just pull forward, so I’m sitting here thinking oh maybe she understood and I was over explaining and she was getting annoyed. Again- no big deal. I pull forward and I’m sitting there and a young girl comes up to bring me my coffee, Asked me if I got a coffee, I said yes she handed it to me and walks away without a word. It had no light ice, not only did it not have the two drizzles I ordered, it didn’t have drizzle AT ALL- OR ANY OF THE ADD INS I PAID FOR. It was just a plain coffee, but at this point, I’m already running late so I just drove away. Absolutely ruined my morning. And since I’m already writing this, I’m also going to give a quick run down about some of the other situations I’ve had to deal with here. I can recall about 3 specific times when I ordered food from the lunch menu here, and SPECIFICALLY during lunch when I have gotten food and found a hair or multiple hairs in my food, and I always seem to get cold fries whenever I order them here. For example, I found a very long black hair in my McFlurry around 2ish months ago, I didn’t make a fuss about it because they never do anything to really redeem themselves but I decided I don’t have a lot of faith in McDonald’s anymore and I’m not coming back for awhile. And now I decided to give it a try again this morning then and all this happens. I’ve had a multitude of occasions where the cashiers have been rude about it when I’ve come in to address these problems nicely, and they don’t file any kind of report for it they just offer to remake it and try to send me off, which at that point when I have someone else’s hair in my mouth I don’t really want to eat there again I just want a refund. I have sent an email in regards to the rest of the incidents directly to you guys because this location is just horrible and I don’t think you want what I have to say on a public review.

i paid for my sausage egg and cheese meal and a pancake platter from doordash i didnt recieve my sausage egg and cheese meal with hashbrown nor did i get my hashbrown and biscuit for my platter if i paid for my meal i want all of my meal simple doordash paid me my money back but its a shame and my eggs and pancakes was smashed as well mcdonalds yall need to do better cause this is not it at all un-acceptable

I was there and I watched an elderly couple with an autistic grandson try to maneuver a kiosk and no one ever came to help them. I asked if I could help them and she said she’s been standing there for twenty minutes and no one ever noticed. I saw five employees working and I had to yell- can we get a human up here to help them. The response I got was “they want us to go fully to the kiosk.” What the crap- dignity and respect is lost because of businesses are thinking about efficiency. DO better- or at least offer some to watch the lobby area. Also, one of the workers coughed in this arms and continued to make fries . We are watching and there’s no reason for a kiosk to take place of assisting the elderly.

I have only been to this location a handful of times and so far I have no big complaints. I have only been inside once and all my other visits where using the drive thru. The store seemed to be clean and the staff has always been friendly. My orders have always been correct and I never had to wait terribly long to receive them. So overall, I have been satisfied with my experience here so far and I would recommend anyone looking for a quick bite or fast food to visit here. I will definitely return in the future.

We were in the drive through, and simply asked to hold for a moment while we thought of our order. Took about 5 secconds. But they decided to do the following. Have 2 cars on the other lane go before us (we arrived first) our order on the receipt was exactly what we ordered, despite that. All the cheeseburgers that had no pickles were filled with pickles, more than you would normally get. The big macs were missing half of the ingredients, despite just ordering it normally. And didnt put in the rest of our order. This was definitely intentional. Thank you for not including half our order, and loading pickels on the rest.