McDonald's Menu Prices at 720 S Memorial Dr ★3.5 (1644)

First, I will address the service by sharing a heavy set fellow, unshaven and wearing glasses was a sad case for a "first contact" person. He just stuck his hand out the window to take my money while never turning his head. He was taking orders and dropping change!!! I realize that taking these type jobs are not of the best working conditions. Yet, when a job is taken, IT'S ABOUT THE BUSINESS YOU ARE WORKING FOR. If one does nothave the decency to be people friendly, the should not take such jobs. Now the food! I ordered the deluxe cheeseburger combo with bacon. LAWD! bacon is not thin, cruchie, and tasteful as it used to be--not even out of store bought packings??? The burger was not hot enough to have melted the cheese; the renowned fries were not hot and were chewy. The tea was the only item worth its cost. there was no mayo nor lettuce and tomatoe on th sandwich---PEWIE!!!! N'ER TO RETURN$$$$$

Ive ordered here many times but never experienced service like today. Ordering at 4:36pm, arrived at the location for pick up and checked in to parking at 4:50 to only sit there 15 min before deciding to go inside. It was chaotic. People were there complaining. Others trying to place orders. Had i just gone through the drive through, I would have been fine. Once getting my order, it was completely wrong. Ordered 2 six pc nuggets and 1 four peice, recieved the opposite. Oreo McFlurry was M&M, added 2 pies I didnt order, left out my chicken sandwich... so disappointed, too tired ro take it back. I have to hand it to the tiny young lady, who appeared to be expecting, that came on duty at 5pm who began to lead and direct employees to clean the front, which was a disaster, to refill bins, receipt paper, employees standing around, she put to work... I understand it was the day after Christmas however, yikes!

I fell of my trailer steps this morning, busted my head and was having a bad day. I came through the drive through at the guy at the first window ALEX , was so nice he turned my whole day around. I got to fix my trailer steps next week when I get paid from Randy.

I visited the McDonald’s on Memorial Drive in Prattville, Alabama, and ordered a cheeseburger. The bun arrived in poor condition, with half the edge bent upward and extremely hard, almost like a rock. This made the bun inedible, so I had to discard it entirely and eat the patty and cheese alone. The quality fell short of basic expectations for fresh food. I expect staff to check items before serving them to customers.

I usually go to this location often, and they haven't messed up my order until tonight. I ordered a big mac large meal with a sprite and a hot and spicy mccrispy meal with a coke and extra hot and spicy mccrispy sandwich. This all came out to be ~$19. At the drive thru they only gave me a quarter pounder meal with a sprite, so I went inside to ask for the rest with the receipt, they take the receipt and proceed to give me one hot and spicy mccrispy with a four piece chicken nuggets and kept the receipt so I wasnt able to go back again and ask for the right food again. I understand being busy and I get it's fast food like frfr you dont wanna work there for the low pay but bro im on my period and just wanted a big mac. The food given definitely was worth less than the $19 as well, so lowk scammed.