McDonald's Menu Prices at Hot Springs — 71913 ★3.5 (1288)

Service was great. Friendly. The food is not as it used to be. Not saying it is the fault of this particular location per say. The cheeseburger is as thin as paper, no juices whatsoever. Barely a continent condiment and the onion we've been accustomed to for 53 years. The fries (well, whatever they are at this point) were good and fresh. We really don't go to McDonald's but a couple times a year because of all the ingredients.

This has to be the worst managed McDonald’s in the state . Every time I go in they can’t make my order , they are out of something or machines are broken. Employees don’t care and would rather have food fights with McNuggets than taking care of customers. The franchise owner should be aware of what is happening at this location. It’s so bad I usually go across the street to their competitor rather than being told they don’t have or cannot make my order . The employees do not offer an apology just “ we don’t have it “ or “ we can’t make it . Fix the machines already . Not being able to get a coffee with a breakfast meal is unacceptable. And stop the food fights , especially in front of customers standing in plain sight . It’s disgusting and not up to health code .

I hate rating it a good. I do not eat at McDonald’s but I am addicted to mocha frappe’s. It was full and blended well. Beat the norm out of all surrounding McDonald’s in 3 local cities. When you pay over 5.00 for a drink, it should be. Service was great. Live that guy!

I have not seen a MCD as bad as this one. I was picking up an online order in drive through. They could not find my order for at least 15 minutes. Apparently it was similar thing happening in the other drive through lane. There were many cars lined up behind. Drivers were honking. They finally asked what my order was and told me to drive forward. After finally getting my order and drove away, we then discovered that they gave us wrong items and other items missing. For all of these troubles, none of the 3 employees who spoke with us, expressed any apologies.

Ordered through uber eats last night and not only were items missing, but the food was absolutely horrific. The burgers were terribly overcooked, hard, burnt and cold. The cheese wasn't melted, it had no toppings on it, the fries were old and cold. Tried to contact the store throughout the night and today and they refuse to answer the phone. I would avoid this location at all costs. They are incompetent. Don't waste your money. That's 60 bucks I can't get back.