McDonald's Menu Prices at 900 N Arizona Blvd ★3.6 (1528)

The establishment was clean and had a play area for those with small children. However the service was very poor. The person who took my order (may have been a manager black shirt). Was cold and unfriendly which was odd because upon entering I noticed her laughing and joking with friends/customers although my customer experience was lack luster. Another thing when going to McDonald's (for me at least) the fries are a huge factor, mine were cold and my McChicken was hard/stale/old. When mentioning my complaints regarding my order I was met with irritation and a very rude attitude which robs the customers of a pleasant experience. The deals are great, the restaurant is nice although poor customer service is why I rated it so low. Especially coming from someone who's worked and managed in customer service I know how much of an impact it can make. Hopefully things improve.

Beware when ordering delivery or drive thru- always missing something unfortunately. Both have problems with giving the correct drinks/amount of drinks, straws and sauces you paid extra for. I totally understand forgetting something but it's every time I order from them. 🥲 Doordashed just now and once again- missing the kids drinks, straws and sauces. 🥲

For this being the only McDonald’s in Coolidge, you would think their Customer Service would be a little bit better. Their manager’s here are horrible. Can’t even keep their crew on track or train them the proper way!!!! If it’s up to me, they would get zero stars for service! They need to rethink about hiring better managers that can provide their crew with a proper training and some good side manners!!!!

I'm in one of the most inhospitable cities in Arizona, where I stopped to have a quick bite with family before heading back out of town. I got my order, and then realized it was wrong. When I went back up to the counter and told them, they immediately fixed the issue, but while I was waiting, I was asked twice more of I was being helped! Wow! It's been years since I've had great service from McDonald's staff! Just them asking that tells me this manager knows that their customers make the paycheck! I will absolutely stop here again if I'm in the area again!

Little girl in the drive-thru argued with me & demanded that I show a receipt when I told her the order offered to me wasn't mine. "Ok. You're right. I'll take that order." She still demanded to see my receipt. She needed assistance to look at the next order in line. Not cool. I tried to do the right thing & got hassled for it.