McDonald's Menu Prices at 1608 E Ash ★3.3 (2303)

Wow. This McDonald’s is crap.. I ordered food thru the drive thru with extra onions. I paid cash and since the line was long and the girl was doing multiple things I skipped getting a receipt..got the order and moved past the second window.. I opened the burger and It came with no onions.. .. I then walked in and asked do my receipt. I told her I didn’t have one but just left drive thru window.. she was very rude and said that she suggests that next time I get a receipt.. I suggested that next time they read the actual order and prepare the order as it was paid for.. then walked out without a refund or my food with some deep frustration. AVOID THIS PLACE AT ALL COSTS!! I went to the Burger King next door and got served a great meal without any hassle and decided that this needs to be reported. No wonder it’s only a 3.3 star rating..

I’m very disappointed with my experience at this location. I specifically asked for my food to be made fresh, but it clearly wasn’t. On top of that, I was charged for the wrong sandwich and received the wrong sandwich in my bag. Instead of a large fry, I was given a large Sprite, and there was no sauce included. When I pulled back around to let them know about the mistakes, the employee at the first window (I believe her name was Jackie) told me that next time I would have to pay for the correct sandwich — even though they were the ones who made the mistake. She also said there was nothing they could do to fix the problem. I normally don’t complain because I usually receive fresh food and good service, but this experience was unacceptable — especially considering they weren’t busy at the time. Customer service and accuracy really matter, and this visit did not meet expectations.

We came here for a coffee and a restroom break. The restroom was clean and the staff is wonderful and very friendly and attentive. The coffee wasn’t very good, but we’re giving 5 stars for a consistently great staff. Thank you for the smiles. That’s a tough job and we have a lot of respect for the employees

We went through the drive through and was told to pull to the front there was a total of 9 cars parked there waiting on their food. By the time all those cars left. We were still waiting for our food then 6 car behind us got their food. We tried asking but the person taking the food out brought us our food and then took it away. My friend went inside and they wouldn't even give her a refund. They gave her the food but it wasn't even right order. So I told the girl I said we waited and shes like that's not my fault. Yes of course not. But we just wanted to eat and not get treated disrespectly. It was awful. And we got one Oreo thing. I was like there's 4 of us. But they just brushed us off. Bad service bad food and the atmosphere was horrible cuz people started honking their horns cuz they were waiting for their food. Smh

Restaurant looked great however service was terrible! I waited 25 minutes for a chicken sandwich and a coffee ☕️. AFTER waiting 20 mins for the sandwich and no coffee, I requested help. All 5 of the employees looked like they didn't deal with customers. Eventually someone came to assist me, said she'd get my coffee, went to pour and the machine was empty. Good 😔 grief!!!! I then asked for a cup to get a regular drink. That was provided, but not before the man who was waiting before I arrived patted me on the shoulder and said, "good luck". Next time I'll go to Burger King next door