McDonald's Menu Prices at 11380 W Tangerine Rd ★2 (104)

I placed my order at McDonald’s at 7:57 PM and didn’t receive my food until 8:11. The delay happened because my burger was made incorrectly and had to be remade before it was brought out. I had removed about 90% of the ingredients, so it shouldn’t have been a complicated order. I understand that mistakes happen, but when a customer ends up waiting fourteen minutes and the original meal needs to be tossed out, it would be a considerate gesture to offer the mistaken item rather than wasting it. Waiting that long only to receive a single corrected burger doesn’t feel like great service. Unfortunately, the remade burger wasn’t much better. It was so dry that I had to add ketchup just to make it edible, which is something I was intentionally hoping to avoid. The Happy Meal I ordered was also cold and lacked freshness. Even though I specifically requested extra pickles and onions on the hamburger, it arrived with no pickles at all and a standard amount of onions. We all make mistakes, but pride in preparation and attention to detail matter—especially in a kitchen environment.. Please read the tickets carefully and aim to get orders right the first time. And if errors do happen, consider compensating customers with the food that would otherwise go to waste. I don’t expect perfection, but I do expect adequate service and a product made with care. Let’s do better.

No matter how many times I have reiterated that I wanted my food fresh and burgers plain in the drive speaker, and at both windows, they still get it wrong everytime. I ask for everything fresh, so they put well done on the ticket. I asked again and said this just means fresh and not well done right? Get home (2 mins away) open the bag and of course like every othertime, they got it wrong. Both burgers were dry (probably well done which is not what I wanted). I asked for both plain and they both had ketchup mustard and one pickle. If they would have made it with the 2 pickles like they are supposed to come, then I would have at least thought they tried, but like every othertime they didnt. In the past I ordered 2 plain cheeseburgers and I got 2 hot and spicys with cheese. I cannot make this up at all. Another time I waited 15 mins which was expected because I asked for it fresh. I get home 2 mins later and you can tell they just dropped the food back in the fryer or onto the grill that was sitting out (probably past their timer). I should have stayed away but it was convenient. But after this 3rd time, I am absolutely staying away and not letting anyone I know get let down. Stay clear and save yourself the headache. 0/10 if I could put it as a review. Save yourself avoid avoid avoid 😑

I ordered a mcdouble which had litterally 4 pieces of onion and no pickles. The Mc crispy deluxe had 1 piece of tomato and 2 slices of pickles and about 4 shreds of lettuce. Why even put toppings on if that is what you are going to do? It takes no extra time to put more lettuce on I would actually assume its more difficult to get 4 pieces of shredded lettuce than a handful. I just don't understand how that happens??? Also the fact that I pay extra for deluxe and get that is crazy. The positives are we didn't get asked to pull up and the staff was friendly.

I got a green egg on my suasage egg McMuffin, gross, 🤮 the cashier told me it’s still good. Lol she told me it turns green because it sits in the temperature controlled steamer and turns green after 20 minutes and she said it still good for 2 hours after it turns green and gray. I’ll never go to McDonald’s again

If I could give a negative rating I would, McDonald’s in general is “you pay for what you get” it’s honestly pretty pathetic, and if it wasn’t for my kids begging for chicken nuggets I would never ever go there again, especially this location. E verything at this location is robotic and automated. I didn’t see a single staff member for the 40 minutes I was there, in the lobby or at the front cash register. Not to mention I ordered three happy meals and two large fries and the fries all had to be remade because they were ice cold, (We were the only people in the lobby when we arrived, and 1 person walked in for a pick up) this was the fish fillet my wife ordered , they said “throw it away we will remake it” not a single sorry or an apology for ice cold french fries or the sandwich looking like this, the managerial skills at this location are so lackluster I wouldn’t hire them to take my dog for a walk. I will never ever come back this McDonald’s again. (Closest food place for miles mind you)