McDonald's Menu Prices at 990 W Riverside Drive ★3.2 (1455)

One of the rudest McDonald’s managers I’ve ever experienced in my life I ordered, but then realized I was being charged too much. I ordered a 2 McMuffin modified with bacon instead of sausage and 2 hash browns. And the order came to $22 person came in after me and ordered four McMuffins with sausage and was charged $12. I was upset and said why was my order so much and asked to speak to the manager. The manager came out and angrily canceled the order. And also rudely accuse me by saying you didn’t look at the register it shows you what it is and then took the sandwiches off and left the hashbrowns so I canceled the order all together. I asked if the order was canceled and she said yes, and then she said-angriy-I hope you enjoy the day that you deserve! Frankly, some of the worst customer service I’ve ever experienced at a McDonald’s and I’ve been around the world. This person should not be working at your store and should be fired. Maybe she should work at the Walmart across the street and not deal with customers but work as a stocker in the back warehouse! She has no concept of customer service and doesn’t realize that the number one rule applies treat your customers right so they return. She is just rude, rude, rude!!

They served me a moldy bun. Looks like white flecks in the photo, but they’re green. Never got the chance to give it back, had to grab the food and go. Really sucks when you’re heading back from AZ to CA, and the only food stops in a 60 mile radius get left behind before you get a chance to ask for a refund. I also asked for some sauces, and they skimped quite a bit. Drive through service was equally disappointing. Overall pretty bummed.

What can I add that hasn't already been said? Well here goes... The chicken was rubber, took one bite and it felt uncooked. Spit it out and threw it away. Wife's hamburger had what can only be described as salsa, not ketchup. Maybe salsa mixed with ketchup? It was spicy, why is ketchup spicy? And the "value" menu is $6 an item which is not a value. Please stay away from this place. It's garbage.

This is the one of the worst locations. Management should be replaced. Ihave been here a few times and I should know better. I was given a half cooked burger. This visit they didn't get my order correct. Had to wait 20 minutes in the parking lot and still got cold bad food. The drive thru protocall makes me hesitant stop at any McDonald's. Just drive by do not go jere.

Pulled into the drive through. Waited...No one answered. Someone pulls into the other lane, helped them right away. Kept asking if anyone was there..Finally answered a few minutes later. Left and went somewhere else.