McDonald's Menu Prices at 1920 Martin Luther King Blvd ★3.7 (1708)

Came in at 9 o’clock on March 5 2026 and ordered a quarter pounder no cheese no pickles , waited 20 minutes. Finally got my food. Went home. Another 20 minute ride , got home open the carton and I had a quarter pounder with pickles and cheese, which I did not order. I spent eight dollars. Took a picture of the quarter pounder with pickles and cheese next to the receipt . I came back the next night to get my money back because I did not eat the food , . I was told that could not have my money back. I was told I could not have the manager���s phone number and I was told to use the receipt for the survey. Which I did. Based on the performance of the store, I give it a one star and a thumbs down for poor customer service and for not taking care of the customer and for not giving my money back for food I could not eat that was Prepared Wrong.

By far the worst service I’ve gotten at this location. This is our local McDonald’s we go here many many times. This one experience is the reason we will not be back! My son ordered a 6 piece happy meal and there was a hair in it and he ended up choking on it. I called up there and spoke to the manager and she was very apologetic about what happened and told me she would remake it. So I went up there the next day and the current manager that was there assumed I was lying. He was hateful and very rude definitely should not be in customer service or a manager. I told him I spoke to a manager and he asked “who did you speak to” I said “idk she didn’t give me her name, but I can show you that I called McDonald’s yesterday” he proceeded to say “you don’t know who you spoke to?” And looked at me as if I was stupid which than just really set my nerves because he made me come in to get my food and get out of the drive thru line which was highly unprofessional. I have never had to do that with any mess ups. I have worked in customer service/food for over 15 years and this man succeeded the worst service I have ever received by anyone.

Had buckets all over in the dining area also the floors in the bathroom were wet but no wet floor signs were up.

Just tried the bagel egg and cheese. Just because it's shaped like a bagel does not make it a bagel. It was awful. I tried to just eat egg and cheese but no salt on egg and American cheese slice not melted at all. No flavor at all in whole thing. It was almost $20 for our order. I could drink my orange juice. I will not order again. I'm just done .

I hit the drive-thru for a drink only. It was quick considering it was at the height of the 5 o’clock hour. Staff was very courteous and friendly.