McDonald's Menu Prices at 1089 E Henri De Tonti Blvd ★3.3 (1064)

Okay, I dropped my kids off at XNA this morning at 9:30. I pulled over after leaving the airport at 9:36 to place a mobile pickup order on my way home to save time. This location was right off the route home so thought it would save time. I pulled up to park around 10am and sent the spot number. My receipt shows that my order was finally processed at 10:12 am. During this time they parked 7 drive thru orders. My vehicle has an automatic shutdown after 30 minutes. At 10:27 it shut off. At 10:30 my son texted me and said where else did you go, I explained the wait. At 10:32 my last text sent, they came out around 10:45, and the person finally arrived, but wasn't sure if it was mine so I needed to check it. What? Anyways not her fault, did find my name finally on one of the inside bags. I ordered 6 things. The drive thru was packed when I got there, but thought well I am glad I already placed my order and for curbside pickup. Nope. 🤦‍♀️It just seems like really poor planning, and possibly teamwork inside. I've never been to this location before and probably won't go back. Also my biscuit and "gravy", and egg, like wow 🤷‍♀️pictures attached. On the plus side, it tasted good even though it wasn't hot. Sorry McDonald's but 2nd disappointed visit in the past few weeks.

Got a moldy nugget box from them. Absolutely disgusting. Can’t believe this wasn’t caught before it was stuck in bag. Likely was touching other boxes too. Staff didn’t seem too concerned with it, which is crazy considering they just served mold.

We went through the drive thru at 1:30 on a Sunday and it was a long wait (unusually long for McDonald's). However, the staff apologized for the wait, were friendly and clearly were working hard. The food was consistent with McDonalds quality and convenience.

Went into store to make purchase. Unable to get any help at counter. Tried to order at kiosk. Put in code for app reward. (Buy one breakfast sandwich, get a 2nd for 1 dollar) (Sausage egg cheese biscuit and hot honey sausage and egg biscuit). Kiosk would not let me select the latter item. So I waited at the counter until the manager came up there. I gave her my code and the reward had disappeared. When I tried to reuse it, I got a wait 15 minutes message, even though the order on the kiosk was cancelled out. Then I told the manager what happened and she appeared to have more important things to do than to take care of the customers. Then she said that neither of those sandwiches are available for that reward. I showed her the exclusion list on the app and she still refused to honor it. I promptly left, as it was apparent that she had no interest in helping her customers.

I usually stop for a sausage biscuit, sometimes with hash browns. I like to make my order simple. I’m not sold on their accuracy in filling orders, today was no exception. I’ve been hungry for the big breakfast - cakes, hash browns, sausage biscuit eggs. NOPE - I got charged for it; and they delivered me eggs and a sausage biscuit. PULL YOUR HEAD OUT PEOPLE! I’m not happy - You OWE ME A BIG BREAKFAST!