McDonald's Menu Prices at 20735 East Maya Road ★3.1 (1996)

My #8, bacon egg and cheese bagel is black. It is hard as a rock. You know the line cook saw this crap and still decided to use it. There were to worried about their precious drive thru times to get orders right.

This mcdonalds is just like the others, however, the staff here is always so friendly. Today I had Rachel, who was so pleasant and kind. Usually you get people who you can tell hate their job, but she was just courteous and sweet and looked like she really enjoyed being there. Which is always nice. Excellent hire, McDonalds!

Not to be that guy but when they have the girl morning manager and the all girl staff they are rude and slow and mess most of the order up. 2 hot chocolates but we got large heated cups of milk, idk maybe it’s white chocolate, adding a photo cause it sounds so stupid that it sounds fake When the bigger dude is there in morning there’s never any issues

This is CONSISTENTLY the worst service I have ever gotten in a McDonald’s drive thru. I used to work at McDonald’s and I would’ve been fired for performance that is the norm at this particular store. The managers are generally incompetent and sometimes downright belligerent and rude. Most of the drive-through employees are zombies who don’t understand the most basic elements of customer service and courtesy. They say (you know what) runs downhill, so if the managers are bad, what can be expected of the employees? You can get through a line at the post office or the MVD faster than this McDonald’s drive-through. Occasionally, you will find an employee who is both pleasant and professional, but they are the extreme exception, and they don’t seem to stay very long. Most likely they went to work at Chick-fil-A or In-N-Out where the employees are always exceptional. Go to this McDonald’s only if you’re addicted to the food and don’t care if you’re treated like dirt. Also, this McDonald’s posts a Customer Service email on their drive-through but they don’t respond. In response to this post, I was given a website to go to to fill out so I could have them not respond as well.

with 3 other customers waiting - one of the black shirts is confirming whose is whose order… This location is painfully slow and disorganized. There is a reason they have so many “drive-through” waiting spots out front. Curbside pick up is no different. The app says 2-5 mins for pickup. Attaching receipts - note the time stamps! Ticket was printed at 11:27! It only got handed to me after the black shirt asked what I’m waiting on for 11:35! Food was fresh was because they still had to ask the kitchen to make it??