McDonald's Menu Prices at 27776 N Mcbean Pky ★3.5 (557)

We go almost every week. My kids love the play area. Staff is friendly, it is very clean and they are fast. Price is reasonable and there are no homeless around. To mention something I don't like is the smell of the hand soap. But this is just a silly opinion. I highly recommend this place

WHY IS IT SO HARD TO DO A EASY JOB!! My family and i just got their coke slushies.. they were like all water down. So we tried to be nice about it but we didn’t want a drink that tasted like medicine. So we told them that we would like a different one. and one of the workers was trying to prove to us that it was a correct slushie and flipped it up side down and was mean. So like if a costumer ask for a different drink. please do not fight with them. Just do your job. not that hard!!

Why oh why is it so hard to serve HOT food? Everytime I go to this particular location the food is COLD!! I specifically asked this time, are you positive the fries are fresh and hot? Well as usual they were cold and limp. Seems to be a problem at this location. It’s within walking distance of my home is why I go there. What is so difficult to serve hot food? All the other ones do.!! You need to do better

This McDonald’s straight up sucks. The workers are consistently rude and regularly mess up the simplest orders. I ordered a Quarter Pounder with a 4-piece, got home, and realized the 4-piece was missing. Instead of driving all the way back, I figured it would be reasonable to ask for it the next time I came in—it’s literally just a 4-piece. When I returned and ordered another Quarter Pounder, I politely asked the manager if she could replace the missing 4-piece from my previous order. She was hesitant, which immediately rubbed me the wrong way. As a manager, making things right for a customer—especially over something so small—should be a no-brainer. I don’t see why anyone would lie about a 4-piece. I don’t keep physical receipts, but I eventually found the receipt in my Apple Wallet and showed it to her. Only then was she willing to give me the replacement. That entire interaction was unnecessary and frustrating. This review isn’t really about the 4-piece—it was just the final straw. I’ve never written a review about a McDonald’s before and usually expect average or subpar service, but this is by far the worst McDonald’s I’ve ever been to. I did briefly question whether race played a role—Santa Clarita is predominantly white, and I am a Black woman—but after seeing other reviews, it’s clear this location has widespread service issues. There are plenty of other McDonald’s in Santa Clarita. Do yourself a favor and go to a different one. This location clearly does not care about its customers.

I've came here three times, I asked for everything fresh, and each time none of it is fresh. Why are the fries so hard and cold each and every single time. Tonight I told them no salt and well done to hopefully guarantee I got fresh fries. Guess what they're covered in salt and not fresh. Ridiculous.