McDonald's Menu Prices at Sunnyvale — 94086 ★3.5 (1848)

Just leaving honest feedback. This location isn’t consistent with iced caramel macchiatos and makes them shaken, while every other McDonald’s I go to makes them like the one in the attached photo from the Augustine Drive location. I’ve gone in twice to mention it and wasn’t acknowledged or helped either time. Even a quick explanation or remake would’ve been appreciated. Consistency and basic customer service would really help here.

Store was closing 2 hours early with no signage or warning. I placed my order thru the app prior to having this knowledge and was able to go inside and retrieve it since it was prepaid (the drive-thru was blocked). The McCrispy was nice and fresh but the fries weren't so hot. Staff was kind under the circumstances.

Burger is always dry and burnt . Fries always cold and not cooked all the way so they are limpy. Prices keep going up and burgers are getting smaller. You ask for no onions they put double. Sad !! And they want 20 and hour please!!a robot can do better than what they are doing. Sorry but I'm a huge mcds fan but not anymore quality has gone down 1000 percent.

Do not go to this Mcdonalds if you like forcefully paying for an item you already paid for. Here’s what happened. I pull up to the drive thru and order just a measly oatmeal and large hot coffee. Nothing special. I pull up yo the first window to see a woman. I pay with my digital credit card. She offers a receipt but since its only 6 bucks I pass. That was a mistake due to the fact the second window guy and girl both try to lie to me that I didn’t pay even though I confirm the purchase on my mobile banking app. Now I will have to dispute the charge since it’s showing two charges. The whole reason why I’m upset is not due to 12 bucks. It’s the fact that employees lie, scam, or just dont know what theyre doing or asking for help (even listening to the customer when the customer clearly shows they’ve paid). It’s the principle of things that matters and if you’re reading this and need a reason to not go here. Think again. I highly wouldn’t recommend this place or their attention to detail. Do better.

I've been waiting to order my delicious chicken nuggets, just to waste my lunch break and not get attended 😑. A gentleman even came in to ask for his refund because he had been waiting outside for too long. I waited 30 minutes before I had to go back to work. Service here sucks and I even watched the ice cream machine pour out of control.....this place is falling apart......still here waiting, even after they see me standing right by the register.........just to be fair , it's like this most of the time. If I were anyone trying to be quick just use the machine.