McDonald's Menu Prices at 30580 Rancho California Rd ★3.2 (1080)

Can It get more ridiculous with the waiting in the parking lot for your food? Nobody in the dining room and 20 cars waiting for their food in the parking lot. To save their times but you're not saving your time. We're all waiting. I imagine the owner of this McDonald's is not that dumb to know that the actual times people are waiting for their food is like 15 minutes. It's not 30 seconds like your little clock shows. The entire parking lot is always full of people waiting for their food. What's the point of the drive-through? You order through the app. You drive through and you go park in the parking lot. It's so stupid

I placed an online order at 10:52am for hotcakes. Pulled up at 10:57 and marked myself as “here” and the app told me the order was not ready yet. At 11:01 the order was cancelled by McDonald’s. I go inside to the counter and they tell me the order was cancelled bc it “was not picked up by 11 - when breakfast ends”. The order was placed BEFORE breakfast ends, and was never ready. A second mobile order was placed for 2 fries, 1 sandwich, and 1 drink. I waited an additional 30 minutes for this order. The food - fries are undercooked, soggy and limp, and have a strange chemical taste to them. The sandwich - asked for extra toppings, not done. The coffee - watered down. The staff - in the back yelling and arguing, everything looks incredibly chaotic. Almost everyone is avoiding the register, ignoring clients, or being rude when addressed. Meanwhile customers and door dashers alike are all waiting 30+ minutes for their orders. Orders are lost, forgotten. An overall underwhelming experience. This location’s staff needs some serious training. The one positive was one staff member with the light, shoulder-length hair (Aiden?) - they were incredibly kind and did their very best to help fix the situation.

Alway know what your going to get. And I get the craving, occasionally and have to go here. I love the app, they have great deals and I got a two for one order just for using the app and clicking on deals!!!! You also get rewards points for using the app. Order it pay for it and pull in the spot and they bring the food out to you!

We dinned in using the kiosk. Waited 30 minutes. Went to front counter for an update. Employee said, "ask someone else." I did. They had to look for my order. Order was in limbo. Order was finally made. 45 minute wait time with bad attitude. Fast food, ha! Painful.

This new style that Mcdonalds is embracing is sad. No one welcomes you in anymore you have to use the kiosk and if you have any questions or concerns there is no way to call the attention of anyone in the kitchen. You’re forced to stand there until someone sees you or they bring an order out for you to talk to anyone and the employees always seem annoyed they have to interact with you. The food is somehow both greasy and bland. You might say: “what do you expect its mcdonalds fast food”, but thats just the issue, this is the reputation here in Ca, in Tx the meat is so flavorful and so are the fries but here its just grease and cardboard. Expensive too— the price calls for better quality in my opinion.