McDonald's Menu Prices at 29161 Canwood St ★3.9 (2334)

It is not just a Restaurant it is a place to grant peace, relax, an excellent place to concentrate, read, and study perfect environment. Mr. Juan and every one working there are really amazing workers.

This McDonald’s is located on Kanan Road in Agoura Hills, California right off the freeway, clearly visible as you drive by. It’s situated next to the Shell gas station, just like it has been for as long as I can remember. The food here is exactly what you’d expect from a typical Southern California McDonald’s. I usually go for the Egg McMuffin with a hash brown, and occasionally a coffee. My wife prefers the hotcakes with a hash brown, which she shares with our boys. I rarely have complaints about the food because McDonald’s generally maintains solid quality control. If you need any adjustments to your order, they’re usually able to accommodate small changes without issue. Service here is consistent with most McDonald’s locations. You can dine in the restaurant has plenty of seating or choose the drive-through. They also offer curbside pickup with designated parking spots labeled 1 through 5. Just enter the spot number in the app, and they’ll bring your order out to your car. The ambiance is what you’d expect: clean, functional, and updated every few years to keep things looking fresh as seen in the photos I’ve included with this review. I visit McDonald’s often, like many people do, but this location holds a special place in my heart. It’s where I used to go with my parents when I was a kid growing up in Agoura Hills. I’ll always come back, whether it’s for a quick breakfast, a coffee, or just some of those perfectly crispy French fries.

A great spot for a quick bite in Agoura at decent prices. Well maintained, clean and tidy. Next to a few other restaurants and supermarket too with easy access to the main road.

Absolute poor customer service from their "manager" Brian. At the drive-thru I informed him I had a mobile order for Taj. Brian asked if it was "mobile" or "pickup", which I replied "same thing, it's a mobile order for Taj from Uber Eats". He chuckled, in a condescending tone laughed and said it was not the same thing, to pull forward to the 2nd window. At the window I asked for his name and if he was the one speaking through the drive-thru speaker which he confirmed his name was Brian and it was indeed him on the speaker. So I told Brian "do you think it's appropriate for you to speak down to customers like that through the speaker box?" He didn't say anything except for "UHH we need to confirm the type of order", didn't offer an apology for his tone or any inconvenience he caused. Even after I had clearly stated the order was for Taj from Uber Eats. I could see by his uniform that be was a manager. I told him as a manager he should know better on how to speak professionally to all customers. Brian just said "ok well have a good night". Unfortunately due to having a terminally ill mother who I care for, I now do Uber Eats as a way to make ends meet. The way Brian handled the entire interaction tonight, starting at the drive-thru speaker until getting my order at the drive-thru window, was absolute poor customer service. Not surprised to get home and have a notification from Uber stating I had been docked by a merchant (wonder by whom) as a poor driver. Repaying the favor here for you Brian with this review. Skip this place unless you're a masochist desperate for food.

Customer service is not good at the window. I always order sauce when I use the app to order food. It’s literally on the receipt for them to add it to my bag. They never put the sauce in the bag. So when they hand me my food, I open the bag to check and so then I go to ask. And they have already walked away. At this point I’m annoyed, so I wait. For them to come back. They look at me annoyed and I ask for sauce, then with a roll of their eyes they toss me the sauce . However this whole second interaction could have been avoided had they (did their job) and read the receipt and put my WHOLE ORDER in the bag. But no. Here we both are. Annoyed .