McDonald's Menu Prices at 4901 Valley West Blvd ★3.2 (1022)

When was the last time you walked into a McDonald's and an employee greeted you by saying "welcome to McDonald's" and if they were busy adding a polite, "someone will be with you in a moment"? Instead of watching these people actively avoid making eye contact, working as hard as they can to ignore the front end and any human life in the lobby? Or another mystery -- when was the last time you actually got the food you ordered and paid for instead of whatever they could stuff into the bag? I mean work sucks, but maybe a smile at least? The other reviews about the manager of this place track with my own experience. Don't expect a conversation. 5 stars for atmosphere because this one has a play place and that's good for the kids.

My wife and I along with our 3 boys (6, 13, 18) went to this McDonald's location for a quick meal and it was a bad experience they refused to give my 6 year old his drink that is supposed to come with his happy meal. First said we'd have to pay for it, then blamed it on us giving the drink to our 13 year old then switched to saying we didn't tell them that we wanted a drink with his meal, we'll it's supposed to come with one the manager even admitted that it was supposed to. We're not walking into another McDonald's we've had other bad experiences with service at this McDonald's location but it's the first time I've complained

Pathetic Manager Gets Off on Charging 38 Cents for ONE Ranch – Lost a Loyal Customer Forever I've been coming to this McDonald's location A LOT lately – spending my money here way more than I should. Today, after already paying for my full meal, I asked for a single ranch packet. The manager (the smug guy who rang me up) actually demanded I pay extra – 38 cents, like it's some luxury item. Seriously? One basic condiment costs extra now? Regular employees have hooked me up with ranch plenty of times before with zero hassle, but this power-tripping manager has pulled this cheap stunt on me multiple times. It's obvious he gets some sick little thrill out of nickel-and-diming customers over something that costs the store literally pennies. What a sad, petty way to flex your "authority." This isn't customer service; it's straight-up greed and arrogance from a guy who clearly hates his job and takes it out on paying customers. Owners: Pull up my receipts – you'll see how often I've been in. This is the "thanks" I get? Pathetic. With tons of better McDonald's in Eureka and McKinleyville (ones that aren't run by miserable tightwads), I'm done. Never stepping foot in this dump again. I'll be telling every single person I know – friends, family, coworkers, anyone who'll listen – to boycott this location like the plague. Go somewhere else where they don't treat you like a criminal for asking for one damn sauce. Absolute joke of a manager. Do better or close down.

Today the manager tried to charge us $6 for a bacon and egg biscuit with no bacon and egg instead of charging us for a plain biscuit. We also asked for two sides of bacon. He charged us for two sides and only gave us two slices instead. Watch the prices here and what they ring you up for. That’s not ok.

This business truly earns its bad reviews. After being asked repeatedly to use their app, I finally gave in. The app clearly stated I’d receive a free breakfast sandwich with no purchase necessary. When I got to the window, the cashier said I had to buy something. I showed her where it said “no purchase necessary,” and she brought it to the manager. The male manager still refused to honor it. Hard to believe they’d rather lose a long-time customer over a single breakfast sandwich. Good riddance.