McDonald's Menu Prices at 5990 Avenida Encinas ★3.6 (2262)

Very long line at drive through had up pull to space number one to bring out our order and never came after 20 minutes, I went inside. Clueless. Finally gave me my order. No apology or anything. Never ever such bad service at mcdonald's and the food was cold. I even asked, do you see what time I ordered? She says yeah, 630. It's seven now when I got my order.

I ordered a sundae and it came already melted and with little to no chocolate on top. I also tried to be friendly with both staff windows and were completely ignored.

It never fails when I come to this McDonald’s. I live close, which is the only reason I’ve been here multiple times, but today was my last. They always miss something in the order. In the past, my sausage and egg McMuffin came without the egg. Other times they forget syrup or spoons with pancakes, or leave out items like sausage when it’s part of the meal. You basically have to open every item and double-check your order before leaving the drive thru. Ordering is just as frustrating. You’ll say your order, they repeat it correctly, it shows up right on the screen, but when you get to the payment window, suddenly the order is wrong and you have to explain it all over again. It feels like they’re not actually listening. I don’t come to McDonald’s often, but when I do, I expect basic consistency. Unfortunately, this location consistently misses the mark. I wouldn’t recommend coming here, your time is probably better spent going to a different location or somewhere else entirely.

20 minute wait for 2 cheeseburgers and fries is ridiculous at 11am. Franchise owners like this are a blight on society. The place is poorly run, far below expectations, yet employs minimal people to do maximum work. Do better. After the long wait they asked us what we ordered. Please consider turning the franchise over to someone who will run it properly. I didn't even get a receipt printed out from the kioskto call and complain.

Im not happy with being scammed by you guys. Quarter pounders are supposed to be cooked fresh to order every time and I was given a burger that was very dry and definitely not fresh and had been sitting out in a warmer tray. This is ridiculous. Step it up! I know when they are fresh because they are juicy, hot and have grease dripping off them. Thats how its supposed to be! This burger had none of those qualities! Im paying $7+ for a burger I want it done right!