McDonald's Menu Prices at 400 Mckinley St ★3.5 (1368)

I had a very unpleasant experience at this McDonald’s. The employee who spoke to me looked about 20 years old and was extremely rude and disrespectful. When I was ordering, the employee told me in an aggressive tone that if I wasn’t going to use the kiosk, I should go somewhere else. That kind of attitude toward customers is completely unacceptable. A customer should never be told to leave simply because they prefer ordering at the counter. The way this employee spoke was disrespectful and made the experience very uncomfortable. McDonald’s is supposed to be a place where customers feel welcome, but this interaction was the opposite. I hope management addresses this issue and properly trains their staff on basic customer service and respect.

I ordered my meal over the app and paid for the tomatoes and extra lettuce for my spicy chicken sandwich but they completely missed the chicken patty. I had to come back and ask for it to be remade.

When we walked in, all the tables were dirty. I was with my kids, so I didn’t want them touching everything because nothing was clean. The women’s bathroom was even worse — the sink had muddy dirt around it, there were seat covers all over the floor, and there was even urine on the floor. It smelled awful! It was really disgusting. Usually when we go through the drive-through, the service is great. They check everything and they’re awesome. But eating inside is not the same — it’s not a good experience. On a positive note, the people who work here are really nice and helpful. But I think management really needs to be more attentive to the cleaning schedules and make sure everything stays clean. They seriously need to do way better with their cleaning and upkeep.

Today this is my first time ever making a complaint. I usually don't mind and try to be understanding of those that work in the food industry. However something really odd happen and affected my meal for that morning. On January 27th, 2026 around 7:30am I had made an order. When making the order online I went through the drive through speak to someone. I could hear laughter in the background. Then coming to the window I spoke to someone and they told me that the sauce I order the hot and honey sauce was really good. I found it a bit odd but kindly replied and said thank you for the recommendation. After that and receiving my order I realized I didn't have a straw which that I didn't mind. That wasn't my issue. My issue was that reaching in my bag felt sticky. I realized that a sauce packet was stab which seem like a knife stab it and was on purpose left in my bag. That really ruin my morning. I took a picture and attach my receipt towards it. I hope people understand that it doesn't take much to be kind. We all have days that go off or wrong, but doesn't mean to disrespect others especially if we don't know them. Probably won't be ordering from this area anymore after what happened! /:

Drive through lines take absolutely forever. Showed up in line at 10:10 took over 20 mins to get to my order but only 4 cars ahead of me…missed breakfast hours entirely because of staff and their ability to do the same job that is every single day, serve food. Not like the job changes or gets any more challenging or complex on different days. Staff incompetent. And yes I’ve been to McDonald’s with nice and ABLED staff, this ain’t one of them