McDonald's Menu Prices at 10115 Valley View Rd ★3.5 (1340)

I normally don’t leave negative reviews, but this experience was really concerning. When I walked up to the counter to order, there was blood on the counter. I let the employee working up front know, and instead of cleaning it up, she just walked away. I then told the manager, who was talking to another customer at the time. She said “okay” but continued helping the customer and didn’t address the situation right away. I understand helping customers comes first, but something like that should be handled immediately or at least delegated to another employee. On top of that, the bathrooms were dirty and the lobby wasn’t clean either. It didn’t feel sanitary. I ended up taking my order to go because I didn’t feel comfortable staying. I really hope management takes cleanliness and customer concerns more seriously moving forward.

Was handed my coffee through the drive thru when the top popped off and coffee went all over the place! I had puddles of coffee in my cup holders, on my clothes, passenger seat and floor mats. The server was a manager in training…she just stood there saying nothing or offering me help. I had to ask ‘her’ what she could do? The General Manager came over and asked me to Park in the front and she would have someone clean it for me. She brought out wet towels which I took and cleaned my car as much as I could. She was trying to help. I received a call a few days later from someone in charge of this region…I assume. He told me he would pass along this info to upper management to look at videos and such. It has now been over a month and I still haven’t had any resolution. I made another call to customer service…crickets! I was never rude, just reacted in shock of having hot coffee spill all over me and my car interior. My car still smells sour. Unbelievable how no one seems care.

Horrible service! I bought food and a woman (the manager?) told me after I already had paid that I can’t eat inside. I asked why politely considering I had already paid for my food. They said they were refusing service to students. Confused I asked why they are refusing service after I already had paid for my order. Considering I was with my younger brother and we already paid I refused to leave and told her we would leave after we were done eating. We were not disrespectful in any way shape or matter. We were polite about the situation and we were not disturbing anyone. We did what everyone does, ate our food and left. We left our space clean and we were no where near loud. We went again on a different day and the same manager? Told someone to tell us we were not welcome. Again after I had already ordered. I asked why and the worker said due to the incident prior. The manager was rude and disrespectful demanding us to leave. I said that if I am paying for my meal and not disturbing anyone why should I leave? I am very upset with the situation. Overall Horrible service!! It’s sad that I am paying money and earning points to not even be able to use them because of the people they choose to hire. I can’t even enjoy my food in peace.

No one wants to work Sat am and it shows. Items missing from the order, cold McMuffin, none of the creamer I asked for, forgot the oatmeal, which I did notice - then forgot the toppings. Went back when I realized the order was missing items and sat in the “waiting area” 10 mins with no one coming out. Avoid this restaurant with the angry teens working here- no smiles, no greetings - just a lot of RBF. No thanks- not the way I want to start my day. I went to Chik Fil-a and got a breakfast of a much higher quality and people who are trained to be courteous and polite. I’m out what I expect is about $15- thanks McD’s for that

I ordered two toddler happy meals to be delivered by door dash, I only received one. I called the store to let them know and they said to come to the store and pick another one up. If I had a way to get to the store I would not have ordered through door dash. Also I ordered a coke and frapacino which I got but they did not send straws. This was a horrible experience when my grandsons (three year olds) saw there was only one happy meal. Missing food from this location is a common thing. I hope I have learned my lesson this time, wendys is just down the street and a much better option.