McDonald's Menu Prices at 3080 Travis Blvd ★3.6 (820)

I am writing to share a concern regarding a hygiene issue I experienced at your drive-thru this afternoon. After placing an order for an ice cream cone via the mobile app, I was asked to pull forward to the second window. While waiting, I observed a staff member hand my order to the driver in the vehicle ahead of me. That customer handled the cone before handing it back to her. When I reached the window, I asked if the cone was a fresh replacement. I was assured twice that it was; however, the ice cream was already melting and it was clear a new one had not been made. I am not seeking a refund or compensation. My primary concern is the safety and sanitary implications of re-serving an item that has been handled by another customer. I hope this feedback helps in reinforcing food safety protocols with your team.

While the inside is very clean and most of the crew are friendly the food is seriously lacking. The fries are always undercooked and never fill the entire carton. The burgers are not very hot and the cheese is never fully melted. The hours are stated as until 11 but I was told when I came to order at 10:40pm that they closed at 10:30pm. That cappuccino is supposed to be a medium and they charged me for a medium and I even asked if they had coffee and was told yes... but clearly they didn't it was half way full. There is nothing to say about the chicken sandwich that dry mess speaks for itself and that's me asking for lite mayo- now I get none.

I was waiting online waiting for my food. It was a Latino manager with all the respect. She was so rude to the old man and snatch his money out of his hand and talk to him so low like he’s not even a human being. Corporate office should do something about it

the food was cold. we didn’t get our holiday pies we ordered, which cost $10. they didng give us any sauces after we asked. i got food poisoning from them and workers were rude.

I have consistently experienced issues with the quality of food at McDonald's. Despite clearly requesting no salt due to dietary restrictions—not personal preference—The fries are Sooo salty, you can not eat the fries. You can not eat them. The food is still prepared with excessive salt. Additionally, the meals are often served cold and appear to be old rather than freshly made. Most concerning, I recently found a hair in my fries, which raises serious concerns about food safety and hygiene.