McDonald's Menu Prices at 5015 W Slauson Ave ★3.8 (1343)

Well, it's McDonald's and repetition is the word here. It taste the same as any other McDonald's but going through the drive thru can be concerning. I added onions and tomatoes to my breakfast sandwich and unfortunately, they missed the mark. We asked for them on the side they added them to the sandwich. Also we had to open every sandwich to find them and they forgot the onions. We asked twice. First where you pay and then at pick up, and the still missed the mark.

*CAUTION with the Monopoly items. I haven't been to this location in over a year, and I'm glad it's no longer my go-to location. I ordered via mobile app & selected the "Monopoly" option for some nostalgia. Quarter pounder and large drinks were designated a Monopoly piece & I ordered both - so 2 pieces total. I go up to the window and get my order and noticed the large drink did not have a piece - I had to ask for it, which feels a lot like theft if you make it a habit to ONLY give the pieces when they are asked for it. The purchase of the items under the Monopoly menu should imply you want the piece, but I guess common sense was missing today. The quarter pounder was also missing a piece, so I requested for it as well. I was told it did not qualify for the piece. The manager took over since it seemed the employee was confused & he told me it does not qualify & it has to be a digital order. I had him explain what digital was because I told him I ordered through the app. Not only did he have me show him on the app, which I find odd since the manager should know menu items, but he still could not bring himself to apologize. In fact, he doubled down stating that he will only honor it this once, which I find wild - all because he didn't want to admit it may have been a system error or oversight on their part. I could never respect a person who doesn't know how to take accountability. I found it to be a cringe experience for the employee who was obviously confused by the situation. What could've been a coachable/humbling lesson in great customer service turned into a show of ego & the employee didn't learn a thing other than second hand embarrassment. Never coming back.

Employees are to busy talking instead of greeting their customers. I place my breakfast order online and on time. I ended up with no breakfast because they said they didn't see my order. I gave them the order # and said breakfast is now over. My son was so upset and left crying because all we went for was a pick up. Manager didn't even care to help or offer at least a cheese burger for my son to make it up. Kids are the restaurant number #1 customer and my was very upset.

I came to get me just a coffee and had me waiting like 15 min and I was the only customer at the store and they were having like a high school reunion all the employees . And is not about how much money you spend is the customer service. I asked for the manager name Veronica.

McDonald ya going to have to do a little better on your breakfast bacon. Upping the prices and dropping the quality. At least advertise what you’re actually giving to customers -_- $12 for this 👀