McDonald's Menu Prices at 3350 Klose Way ★3.8 (1185)

My daughter orders from the Kiosk where you pick up a table tent which has a number and that you place on your table for the McDonald's employee to bring your order to your table. Extremely fast service. We never had to wait so far. Plenty of free parking. Wheelchair Accessible parking and restroom.

We went throught the drive thru Thursday at 9:15pm. The girl that took our order was so rude, we could hear her sighting when we were placing our order. When we went to pay, she repeated our order very fast so I said it back to her and she looked so annoyed (no customer service at all). After we paid and went to the second window, the guy repeated our order and gave us our food after we confirmed it. When we were driving out of the drive thru I was checking our food and realized we were missing two mcchickens so we parked and walked to the restaurant but the door was locked. A guy that was there opened the door and after I told him what happened he told me to go back to the drive thru. We waited like another 20 minutes at the drive thru before we got to the window. Our food and specially the fries got cold and I told the guy at the window (the girl who took our order wasn't there anymore) he apologized and told the guy from the other window what we were missing. I thought they at least would give us another fries for their error but they did no such thing. I was so mad after this whole experience and when I started to eat my burger it was so salty 🙄 they need to train their employees better. I never really post any bad reviews but this was just so horrible

Terrible service at this McDonald's. I ordered a coffee ahead of time through the app to save time. They told me to park and said it would be ready in “two minutes,” but I waited 15 minutes while cars that arrived after me were served and left. I never received my order at all. It was only $1.79, but the issue is the complete lack of organization and respect for customers’ time. I will not be returning to this location.

Used the app for this order thru the drive thru. I asked to change the drink size no problem. Before driving off i asked the employee if they had placed the requested sauces we had ordered, the reply was like of course ( like how dare you ask) upon arriving home not only were the dipping sauce missing but so were the napkins.

Today I was really in need of coffee and this wonderful woman by the name of Esmeralda assisted me. She was fast, friendly and reliable. Not only in the drive-thru window she took my money but she also was the one that actually gave me my food. This restaurant is so amazing!