McDonald's Menu Prices at 5425 Fruitridge Rd ★3.5 (1934)

Absolutely the worst customer service from the lady handing out the food. I ordered a happy meal and milkshake through the app. On the app it said the milkshake were available and the happy meal toy (hello kitty ninja turtle) was available as well. I get to the 2nd window in the drive thru and she tells me she can’t give me my milkshake because they are cleaning the machine. I was fine with that and asked her what I can get to compensate in place of the milkshake. She gets an attitude and says “I’m getting my manager” and shuts the window in my face. Like how are you mad because you don’t have your stuff together? The manager comes to the window and immediately starts telling me she can’t give me the milkshake and they’re cleaning the machine. I tell her it’s fine just give me frappe in place to compensate since I’ve already payed through the app. My guess is the lady lied to the manager and made it seem like I was complaining when all I wanted was something in place for the drink they couldn’t give to me. As a black woman I felt very uncomfortable. The manager agreed to make the frappe and while I was waiting I opened the happy meal to make sure the toy was inside. It was a completely different toy. When the lady with an attitude handed me the frappe I asked were they out of the hello kitty toy. Her response was “I don’t know” and dismisses me. How do you not know if you’re working here? Why did you guys have it available on the app and then tried to sneak a different toy in? To me she seems useless at this job and shouldn’t be working here. I also replaced the apple for extra fries and they gave me 5 extra fries lol in a second box. What a joke. I tried one fry and it was DISGUSTING. I refuse to eat anymore and would not allow my child too either. NEVER coming to this racist place again. The lady with the attitude was wearing no name tag but had on gloves and a face mask, and silver hoop earrings.

Came here the other day for dine in breakfast. The line didn’t look too bad but apparently that was a red flag. I could not order a regular combo with substitutions. The person behind the screen did not know how to speak clearly, especially with the broken drive thru speaker. Then I get my food which is ready but not my drinks. That would have been fine except they made us wait 20 min for a hot drink. That came to the car cold just like our food. Then they bring out one drink not two. I asked for an unsweetened iced tea. I was given a large sweet tea. I paid an extra dollar for this but had to get it changed yet again. Even more time for a simple tea so I asked for a refund. They denied the refund since they were giving my tea 30 MINUTES AFTER WE ORDERED. I never have a problem with this McDonald’s but in the last few weeks it’s been a complete mess. With how expensive fast food is now you’d think the level of service would be there. I already contacted customer service but I doubt I will be getting any sort of refund.

Trash place, I waited in the lobby for 15 mins after ordering, watching door dash and the drive thru get the food. After seeing a family that came in after me get their food, I finally asked for a refund. No apologies no anything. Ordered at 5:33p refund issued at 5:49p absolutely trash!

I ordered a Big Mag with light sauce, but they added the sauce to the max. The burger patties were extremely oversalted. I put less than half of the potatoes in a large package

It's a good spot. But tables are always dirty and I've probably been here at least 20 times and never once received a straw with my order what's up with that ?