McDonald's Menu Prices at Naval Air Station North Island BLDG 207 ★3.2 (777)

What happened to "fast food"? Going through the drive thru? More like take an order and go wait in the parking lot for 20 minutes... (I'm currently at 10 minutes waiting) This review is just a reminder for me to never come here again

Hands down the best McDonald's in SD. The staff is incredibly friendly and attentive, which is rare for fast food. My order is always hot, fresh, and those fries? Perfect. Highly recommend this location if you want quality service with a smile!

My stomach turns every time I’m told to “pull into a parking spot.” At this location, two minutes somehow turns into half an hour — every single time. The level of inefficiency is beyond unacceptable. This McDonald’s consistently delivers the worst service I have ever experienced. Orders take excessively long, staff show little urgency or courtesy, and there seems to be a complete lack of competent management. The entire operation either needs a full staff overhaul and new leadership, or it should make way for a different food chain capable of meeting basic customer service standards. It’s incredibly disappointing that this is the only drive-through option on base, leaving those stationed or working here with no alternative. Our service members and personnel deserve far better than this. Hopefully, someone in charge takes this seriously and initiates real change.

I went in for a quick meal at around 2:30am and waited for my order to be ready. They called my number around 2:45am. I was missing 1 burger so I informed them and they placed the burger in the bag. I double checked my order and realized the fries were brown in color, cold and no flavor. So I asked for fresh fries, the lady at the front desk said sure. So I left my bag in the counter and walked away. I didn’t get the new fries until 3:00am and when I received them I noticed they were the same fries just more oily. I notified the lady at the front desk and she immediately tossed them to the trash and actually opened a new bag of fries to cook. She notified the other lady who initially took the first batch of fries to give me large fries. She responded by saying “why do you want to give him large fries” and she informed her because of the inconvenience. But she kept saying just give him the 2 small fries. I ended up getting the large fries which were fresh, golden and freshly salted. I told her that these fries were actually fresh and that she just put the old fries to heat up and it wasn’t right. She never apologized but said the cameras are here so you could see I put a fresh batch of fries. So please I just ask that the footage be reviewed and that worker be supervised because this isn’t the first incident with her. The other incident was in the drive through when she was taking my order and she was laughing and kept saying wait what was your order again? I understand we are in a military base but the least they can do is stay professional even in the morning hours and treat the customers with respect. I wish I could provide photos of the fries before they tossed them to the trash.

Ordered dine in. We received table number but got called up to the front to pick up food. I don’t think they offer table service. The restaurant seems dirty, except for the table tops. There are spider webs on the inside and the floor has cigarette butts on it. Sees like it needs new management.