McDonald's Menu Prices at 101 W Lerdo Hwy ★3.4 (935)

I'm not the kind to write negative reviews but I think something has to be done here. I think not only me but all customers deserve better. Who ever is in charge please do something about it. I been here multiple times and is the same or worst.

I didn’t want to get on here and say how the Shafter McDonald’s has rude workers with poor customer service. It’s not the first time they do this to me. Yet I keep going back because my children like the food. They don’t greet at the window, they hand you the food irritated no smile. One manger got in my face for telling her how rude they. I go spend money for poor customer service. Seriously they need to hire people who actually have great customer service. For those of you that hate your job you should just quit. We all are going through something, but the customer don’t need to see your unhappy with your job.

We ordered 2 hamburgers plain, the drive thru heard two cheeseburgers plain, they handed her the card, when I caught it I quickly said “no he said two hamburgers plain.” She looked at me annoyed, when SHE heard wrong. She said do you want a refund and I said you can’t take it off and she says no because we already put it in. She calls her manager for a refund and the manager says they’ll take the cheese off. We get home and the burgers HAVE cheese. He’s allergic to cheese, we pay for what we ask for, not for what you feel like handing us. If you didn’t want to give them to be plain a refund could’ve been simple. It’s not about the money, but I wasn’t being a b about it, I don’t understand why the worker was. I worked in fast food for 5 years when it’s OUR mistake WE fix it. DO BETTER!

I giving this a 2 star because they take forever to get my breakfast for me and my family. The food is good though and the atmosphere is good also. 2:5

Waited in drive thru on left side just to not be assisted. 4 cars on the right passed me so I drove up. Ordered through app at 10:20 to get breakfast finally got to windows at 10:40 just for them to tell me they can't serve me since they dont serve breakfast passed 10:30. But I pre-ordered. Knowing damn well they have breakfast food until 2pm. So all the food i ordered was still available. Got ny food i live down tbe street. Got home with my old pancakes, green eggs and hasbrown sticking to the bag. All this was sitting at least 10 minutes.