McDonald's Menu Prices at 5019 Torrance Blvd ★3.7 (1573)

I feel like the quality of service has gone down significantly over the last few months. I go there and asked for a #5 on the lunch menu, I get a #5 on the breakfast menu. How’s that even possible? They never have the sauce I like, the frozen coke flavor on the machine hardly works when I go, and every time I want a certain beverage, they’re out of it and only have like 3 drinks.

This McDonald’s is kind of hit and miss. Some days service can be super fast and super fresh. Other days, this McDonald’s can have stale fries and off course a broken ice cream machine. For a few months they were out of Diet Coke and signs for seasonal promotions are left up for months on end. One year the shamrock shake poster was in the window until June when I finally told and employee and they took it down that day. So kinda good and kinda bad. All depends on the day and who’s working. If the line is long, it’s will probably take very long. Their drive thru doesn’t move very fast or efficiently so just be patient or do a curbside order instead. Also pre ordering on the app is a time saver too. (Arco is now a 7-11 in the pic)

Every bad review is on point for this location. I’m not sure if the employees are just overworked or just lazy. But this is my 3rd visit and every bad review, customers have previously posted has been my experience here. I took a video of me waiting and I started recording 10 minutes after I got there so just add 10 minutes to the video. I’m definitely not returning.

Restaurant is chronically understaffed expect to wait for your food. Ownership too greedy to pay another employee $15 per hour while making money hand over fist.

The worst McDonald’s ever! They messed up my orders over 6 times. Last time they were out of nuggets and asked me to wait for it. Ended up there wasn’t any in the box! My kid needed to go to class and she didn’t even eat because of that. I went back to ask for the nuggets. The in-house manager (he wore a different color shirt) didn’t even want to talk to me when he saw me. No word, just weird eye contact. The drive-through manager came and gave me a box back. Not even mentioned they gave me 5 pieces instead of 6 pieces of nuggets, waiting over 10 minutes for online order outside in the parking spot with no response. I can only do drive-through and online order because I have kids in the car. I can’t get kids to go in and out, and wait for the food. I don’t understand why such the simple, not-much-service McDonald’s can be that bad. If I have time, I will just go to the one on 190th & Hawthorne.