McDonald's Menu Prices at 2400 Geer Rd ★3.7 (1697)

I usually go to this McDonalds once a month and usually they’re okay. I don’t eat anything here except for the fries and they do a decent job, however this time around my fries were barely cooked, still raw in the middle and cold. Very disappointed and dissatisfied.

Follow up: Be aware: this location treats customer complaints with complete disregard. After a legitimate issue, management responded with two low-value dessert coupons that expire quickly and can only be used one per visit—essentially a dismissive gesture rather than any real attempt to address the problem. For a brand of McDonald’s size, this level of customer care is unacceptable and reflects poorly on local management. If you expect accountability or meaningful resolution when something goes wrong, do not expect it here at McDonald’s Turlock. I am writing to file a formal complaint regarding an unacceptable experience at the McDonald’s located at 2400 Geer Rd, Turlock, CA 95382. Date of incident: December 18, 2025 Time: Approximately 2:40 PM During my visit, I encountered extremely rude and unprofessional behavior from the staff. After placing an order totaling approximately $30–$40, I was told I would be charged $0.25 for a single ranch dressing, and that this charge would require a separate transaction. I have never experienced this at any McDonald’s location before. The manager on duty, Harleen, handled the situation very poorly. Rather than offering a courteous explanation or exercising basic customer service judgment, she repeatedly stated, “pay 25 cents,” in a dismissive and unprofessional manner. Her attitude was unacceptable and far below the standards expected of a manager. Additionally, when I requested a cup of water, another staff member, Eric, informed me that I could also be charged for the water cup. I told him to proceed with the charge if necessary and was prepared to complete another transaction for a few cents. While I ultimately was not charged, the manner in which both Harleen and Eric interacted with me was inappropriate and disrespectful. If the manager herself demonstrates such poor professionalism and customer service, it raises serious concerns about staff training and overall management at this location. Charging extra for condiments—especially after a substantial food purchase—is frustrating enough, but the lack of courtesy and respect significantly worsened the experience. This incident reflects poorly on both the franchise and the McDonald’s brand. I respectfully request that McDonald’s corporate and the franchise owner investigate this matter, review staff conduct, and take appropriate corrective and retraining actions to ensure customers are treated with basic respect in the future. Thank you for your time and attention to this matter.

I want to thank you for paying attention to the problem we had and fixing itThe sprite tastes very fresh. I bought a Sprite and when I tasted it , it has a mildewed taste. My boyfriend’s stomach was sick and I got it for him. Good thing I tasted it first. When we approached Kayla and a gentleman seemed to be a manager as well, he checked it too and said the same thing. Kayla said she wasn’t going to change the soda bag because it was full , even if it tasted bad. Bad customer service unfortunately.

Well got my iced coffee reward so grose the milk was expired didn't go back was too grossed out got sick to my stomach so McDonald's please check your stuff before you pour and l deserve something else free if you can reward me back

Horrible customer service they got my order wrong. I asked the second time to get it fixed. I did not get my extra burger. They need to clearly listen better and get their microphone more better and especially when I ask the second time you do it the right way.