McDonald's Menu Prices at 13700 Sherman Way ★3.5 (1041)

I only ordered a drink and I waited for 10 minutes. The staff was working very slowly, and the girl that was preparing food and drinks for people, was coughing on their drinks. This is disgusting !! This is how contagious diseases Such as Covid and flu type, A and B are spread. They need to be a disciplined on wearing an N95 mask if they’re sick or stay at home and do not go to work. It’s bad to spread diseases to customers and staff and they need to speed up. I was late to work because of them, I didn’t expect a wait for 10 minutes just for a Frappuccino. I’m not coming back there again. Too long of a wait just for a drink and dirty staff coughing on the food/drinks. 🤮

Ordered two meals for me and my wife and one medium coke,. The coke we received was 95% ice and a 5% coke. I asked for a courtesy refill because it was mostly ice and even asked to remove some ice. the young girl said no refills and that I had to pay for a new drink , she also said I should’ve ordered less ice . So I’m curious, if I ordered a normal ice, what is extra ice ? Seems I’ve received extra ice which did not order. Not the girls fault but bad service .

Their service is very poor. I ordered hot chocolate and I've been waiting for 10 minutes. When I follow up thats when they told me that the machine is cleaning. So they offer me coffee and I said yes. Its the same thing I waited more than 10 minutes. I told them that I'm going to cancel it, and they telling me that its ready. I said no I'm going to cancel it. BAD SERVICE!

Bathroom was umkept.. no hand soap.. the most important thing you do before eating is washing your hamds.. instant 1 star simply for that... also the coke didn't taste right.. the filter needs to cleaned or replaced it was flat and tasted weird and off its point..fries way over salted..please fix these issues asap..

I eat at this McDonald’s location on Sherman Way in Woodman multiple times a week. The staff is always great as they know me and they’re friendly and efficient, especially a Latino woman probably in her 50s unfortunately I don’t know her name but she’s wonderful. She’s always engaging and friendly and fast. A real pleasure. Now for the bad news. The last two days I’ve been here yesterday and today and I ordered a large chocolate shake and a large iced coffee as I do almost daily. The shake both yesterday and today was noticeably, not full. Today, I even mentioned it to the cashier and said I want to make sure my shake is full today and it wasn’t. It appears the owner here is extremely cheap. Others have mentioned no free refills on drinks, etc. Unfortunately, I’m sure it’s a strategy to reduce the shakes and other drinks I’ve seen in the reviews, by a percentage perhaps several percent. On any one shake it’s not such a big deal in terms of extra profit for them, but over the course of a day or a week with hundreds of shakes it’s extra margin. It’s also a horrible way to do business. And I’m sure this is what’s happening. The same thing happened to me at another McDonalds location about two years ago in Woodland Hills. I lived near it at the time. All of a sudden out of the blue the shake started coming in much smaller. I posted a bad review just like I’m doing here and very quickly. The problem went away. I’m hoping the same thing happens here. If not, I’m going to have to find someplace else to go. I hate being ripped off. It’s the principal more than anything.