McDonald's Menu Prices at 23819 Clinton Keith Rd ★3.4 (1661)

Terrible service, we placed a curbside order for 2 burgers and two drinks resulting in a 45 minute wait until we got tired of it and decided to go in to ask where the order was. They hadn’t started on the order and informed me they didn’t have sweet tea which was replaced for just a soda. Ended up getting our order after another wait and get home to find out that it’s not our order at all and was given somebody else’s order. Such a disappointment and management really ought to get their staff together or be more diligent about scheduling a proper crew that knows what they’re doing. 0/5 Stars and a waste of 25$, let alone time spent.

I had an excellent experience thanks to Deysi, and I feel she truly deserves recognition. From the moment I approached the counter, she greeted me with a warm smile and a very positive attitude. She was patient, attentive, and made sure she understood my order clearly, which made the entire process smooth and stress-free. Deysi took the time to answer questions, double-checked that everything was correct, and made sure my order was prepared just the way I asked. What really stood out was her professionalism and genuine care for customer satisfaction. Even during a busy time, she remained calm, respectful, and efficient, showing great multitasking skills and a strong work ethic. It’s employees like Deysi who make customers want to return, because she goes above and beyond what is expected. Her friendly personality and dedication truly represent great customer service and reflect positively on the entire restaurant

Honestly, I don’t know how hard it Is to work at McDonald’s but at 12 o’clock at night when there’s nobody in line and you make me go sit in a parking lot and wait at my order Just for you to get everything wrong Is absolutely ridiculous like how hard is it to read A ticket

I always try to stay positive, but after a dozen times of trying to find good with this establishment, it always disappoints. This is the closest McDonald’s to where I live. Not only is it convenient, but I love supporting neighborhood establishments, even if it is a franchise. But every single time, the WAIT is always long. The food cold. Sometimes burnt, or wrong order. Mind you, I always tell myself that they are probably under staffed, or having a not so good day. But ALL THE TIME? Last night at the drive thru, was the last. Slow as usual, and didn’t find out until arriving at the pick up window that a particular machine of theirs was not working. After 30 minutes of waiting, and another 15 minutes to reimburse that order. I am sorry to have given this unsatisfactory review. But I hope that management sees this, and will see that the staff and establishment has great potential, and never too late to change and improve.

Reupdated 8/2025, reverted back to serving cold food, the manager served very cold and dry McNuggets. He decided he would clean out his old cold food on my order. This restaurant has been slipping for awhile - I don't recommend this place, something is up, new management, someone trying to keep up with her car payment - something. Updated in 2023. This MCDs has improved a lot. We now come here on occasion and the food is good, warm and true to the brand. This review is from 2021. This is not a good place, over priced and cold food. The franchisees policy is that the food can sit for 30 minutes - its not cooked to order. Call the store, they'll confirm it. 86 ° F mc nuggets 84° F fries Really?