McDonald's Menu Prices at 2401 S College Ave ★3.4 (1647)

Shoutout to Sherlyn at this McDonald's! I messed up my mobile order big time, sending it to the wrong place total user error, haha. But Sherlyn was super cool. She helped me sort it out and get a new order going at the drive-through. Seriously, she was so patient and helpful, I had to ask for her name. Definitely deserves some recognition!

Came by the drive-thru and only ordered two McChickens. after being told in broken english that it would be a 4 minute wait they offered me two Hot n spicy’s instead. I then agreed and she came in broken english again attempted to tell me one normal mcchicken and one spicy to which I said was fine, and thanked her. As I drive away I hear “pendejo” thinking i’m in idiot and wouldn’t hear her she was mistaken. broken english and working a drive-thru is beyond me. but to than name call a customer is even further beyond me. disgraceful.

Don't order and expect to receive food. Burger King is a short drive away. They especially love witholding their kids meals on delivery orders multiple times to the point that door dash make a comment to you on the phone that it happens often. They are literally devoid of customer traffic 99% of the time and yet can't make sure a kids meal makes it out a drive through window without asking.

I went in and ordered a cheeseburger with no pickles, a vanilla coffee, medium fries, and a few other things. Not only was my order wrong, but I was overcharged. When I went back in to fix it, the attitude I got from the staff was disgusting. The so-called manager straight up refused to return my money and said, “That’s what you ordered,” even though I showed them the deal they had advertised right on their board. Instead of owning up to the mistake, I was met with arguing, sarcasm, and straight disrespect from the manager and two other employees. One of them had the nerve to yell across the store, “Here’s the lady of the complaint again,” like I was the problem for expecting what I paid for. Let me be clear: REFUSING to refund someone for something they didn’t get is theft. This is not just bad customer service — it’s fraud. I told the manager I would dispute it with my bank, and I did. Now they can explain to the bank why they think it’s okay to steal from customers. If you don’t want to be ripped off, mocked, and robbed — don’t go here. I’m reporting them, and I suggest anyone else who gets scammed here do the same.

I had an awful experience at this McDonald’s. One of the employees, a Spanish-speaking woman, was incredibly rude and unprofessional. I ordered a latte, and what I got was absolutely terrible — it tasted nothing like a real latte. I politely came back twice to let her know something was clearly wrong with the drink. Instead of fixing the issue or even listening, she started arguing with me to my face, insisting it was a latte and acting like I was the one with the problem. This kind of disrespectful and lazy attitude is unacceptable. If someone can’t handle basic customer service or make a simple drink correctly, they shouldn’t be working behind the counter. I left frustrated and disrespected. Do better.