McDonald's Menu Prices at 2320 Dixwell Ave ★3.7 (1232)

I ordered 2 filet o fish sandwiches with no cheese and instead I received them WITH cheese and NO tartar sauce. The person that took my order kept on asking me to wait a minute (3 different times) in between me placing the order. Super annoying.

I've been trying for three days to call this restaurant so i can inquire about purchasing a birthday party package. All different times of the day just to make sure im not calling when they are busy. Cannot get through to them at all. Never had this issue with any other mcdonalds before in my life. Why even have a phone.

Absolutely unacceptable experience at this McDonald’s, thanks to the morning drive-thru lady. I sat at the ordering speaker for an absurd amount of time with complete silence. I kept saying “hello” just to see if anyone was there, and when she finally responded, she yelled at me because she was annoyed. Once I reached the window I asked for her name she told me it was Nadia, but of course she gave me the wrong name her actual name is Vhadra. It’s not the first time she’s been rude to me. The attitude didn’t improve from there—rude, impatient, and clearly uninterested in doing her job. To make matters worse, there’s a sign at the window with the manager’s name and phone number asking customers to call about their experience. I did exactly that, left a detailed voicemail, and never received a call back. Between the hostile drive-thru service and management completely ignoring a customer complaint, it’s clear this location doesn’t care about basic customer service or accountability. I won’t be back.

Your management really needs to take a look at the way your staff treats people standing up here waiting on orders. Like they are invisible. That goes for mobile orders, door dash, uber eats etc.... they leave you standing there like an idiot while they do their very best to ignore you. Look at your cameras, especially at night. I just had to get nasty with an employee who ignored me 3 times when I tried to politely get her attention. You might think that delivery drivers don't matter since it's not our money being spent.... but it's gonna suck for you if people stop taking your orders and delivering them. I almost walked out and left this persons food on the counter. I will be reporting this to DoorDash. Enough people do that and you'll lose your delivery all together.

Got a decaf coffee in drive thru..was ice cold told me go park they'll make a new hot cup Employee handed me cup of coffee as I was in my car..when I switched it to my right hand to put in cup holder the lid came off and coffee came out as I was putting my cup down towards holder..BURNED MY KNEE.. MONTHS LATER THEY ARE NOT TAKING ANY RESPONSIBILITY AND SAY CUP WAS IN MY POSSESSION!! MY KNEE TOOK WEEKS TO HEAL FROM 2ND DEGREE BURNS I DIDNT EVEN GET A GIFT CARD ..NOTHING..NOT THAT I GO THERE ANYMORE ANYWAYS GO SOMEWHERE ELSE TO GET COFFEE OR BE VERY CAREFUL