McDonald's Menu Prices at 109 Salem Tpke ★3.4 (1664)

I have been there a few times recently over a couple of weeks for Dinner. The app to order and employees there are fantastic and the expiditing of my order have been great. BUT, the dining room area needs effort. Each time I have visited this restaurant, toward the evening, there is food underneath the tables, on the dining room floor, used french fries container from previous customers and the tabletops (each different one that I sat at) are dirty and sticky. Each one that I sat at I had to use several napkins as a buffer between my food and the tabletops. I DID NOT want to take images to embarrass their management team and McDonald's but this location needs to get their act together with their dining room area when it comes to cleanliness, a decent image and for consumers who prefer to eat at your location of McDonald's What an excellent location right off Rte 395. Very disappointed. UPDATE 6/10/25 I was in town for work in Norwich Connecticut and I really believe that most management teams recognize that responding correctly is very important for a Business as with the McDonald's in Norwich, Connecticut on Salem Turnpike. Thank You and to the shift manager and dining room employee on duty this night. I attached a few pics of this beautiful McDonald's restaurant right off exit 11 395 north.

We all know McDonald’s has been going downhill for some time. But I went there to pick up an online order for me and 2 friends. They told me I couldn’t pickup 3 orders and told me I had to drive back around and go through the drive through for each order. That is absolutely ridiculous. That just clogs up the line and doesn’t save anyone time. After explaining that wasn’t logical they let me get all 3 orders. Why have online ordering to make it faster and so each person can place their own order and then complain you are picking up orders. When I finally got the orders I was not impressed at how the food was thrown together. There was no care at all taken in making the meals. The owner should really make changes to have friendly employees and managers that don’t want to make unrealistic rules. I would say there food is hit or miss, there has been better visits but this visit just left a bad impression.

This was an order on the mobile app for pickup at the counter. Several customers who ordered at the counter after me got theirs before I did, and all I ordered was drinks. I always seem to have better luck with the app in the drive-thru than at the counter. Everything else was fine.

Just went to the drive thru and order a snack wrap meal and a spicy mc chicken and the chicken is not cook all the way, it's cold and not fully cooked. I spent 22 dollars on food that I won't be able to consume.

McDonald’s at 78 Town St. is a wonderful place. The staff have excellent Customer Service Skyler runs that drive-through like a well or oiled machine . Talk about multitasking.! She’s got it down. Michael on the window and Brian as well as Garrett at night make getting through a very busy location a piece of cake.