McDonald's Menu Prices at 513 Sawmill Road ★3.7 (1060)

Poor customer service They don’t listen when taking orders. They always forget something every single time I visit and when you ask them to correct the problem they get an attitude. I am not a racist but for crying out loud can we get crew members that speak and understand English clearly?! I know the language barrier is part of the reason they keep messing up people order. McDonald’s is slowing loosing its appeal with places like Raising Canes and Chic Fila maintaining good quality food attached to good quality customer service. The customer is not always right but if you want me to keep spending my money in your establishment you have to be able to meet me half way. After a long day at work and navigating through traffic the last thing I need is for my meal to be messed up!! They took the order for the Big Mac meal then did not include it then told me to go back around to re order it!? Half my order got cold waiting for them to fix the problem!! The manager was extremely mood talking about “give me my money” after they did not include part of my order! I demanded a refund because I no longer wanted food from this establishment and will Never come back to this location again! After multiple times of pulling off and finding all of my order not in the bag after paying I do not recommend coming to this location Or at least don’t be in a rush at a fast food restaurant cuz you have to do their job for them and check for accuracy before pulling off Lastly the frappes are coming out watered down!!

Got their breakfast special there egg McMuffin hash browns and a small coffee for $5. It was excellent. Very quick service. Couldn't get my money out of my pocket. Fast enough at the drive-thru .

I asked the employee, (Judy), for a sauce, she refused to give me any sauce and she told me I had to pay for it. However, it’s clearly free on the app and at every McDonald’s location. It felt like she was trying to make me pay for something that should be free , 👎🏼

The food is always hot and good, but one step inside this building and you get the sense that there’s no pride. I entered this restaurant at about 3:50 pm on Wednesday May 10th. No welcoming words from any of the personnel, just conversations in the kitchen about their personal lives as they acted as though customers can’t hear them. You really get the sense that there’s no pride in this building when you see how dirty the tables are and how long they stay dirty. 15 minutes into my visit, and still no associates coming out to clean the tables. I came in and updated the review at 4:27 pm, still no cleaning done. It was hard to find a place to sit without feeling disgusted. From the dirty tables to the decrepit furniture and some patrons cursing in the dining room while no employees did anything about it, I can tell nobody that works here cares about their job. Ownership needs to take control and fix this.

Whatever you do do not get the new big arch. I’ve been on the toilet for the last three hours . The health department really needs to go to this establishment.