McDonald's Menu Prices at 36218 Lighthouse Rd ★3.7 (568)

Unsure who was cooking the food at this location this morning, but I ordered a bacon egg and cheese bagel which I got... and as I was eating it I noticed what I thought was sausage inside and it was actually a piece of BURGER meat with onions....

Absolutely disgusting and unprofessional experience. Thank god I look at my food before I bite into it. Literally a hairball baked into the bread. I took it back to the counter, and instead of apologizing, the employee tried to tell me it was “plastic” and then casually said they’d been pulling it out of the bread all morning. Excuse me?? That is not reassuring in the slightest. While remaking my order, she asked if my sandwich was supposed to be spicy. I said no. Then, while I’m standing right there, I hear her loudly talking to a coworker in the back saying, “She said it’s not spicy but look at it, it looks spicy, so just give her the non-spicy one.” Why are you talking about me like I can’t hear you? I know what I ordered. The whole thing felt rude, dismissive, and honestly gross. Between the hairball-that-isn’t-a-hairball and the staff gossiping about customers at full volume, I’ve completely lost my appetite and any trust in this location’s food handling

Main Manager of the store does not treat employees fair. While in the store i have over heard the disrespect towards employees by upper management. The crew members in the windows often have attitudes rolling eyes. And the food is sub-par. I've even witnessed the grounds men just walking in circles pretending to do work. Once I watched him pretend to change the outside trash then went over and took a seat on the curb while I ate i watched him for over 15 min just drinking his soda and sitting on the curb. Seems that they promote their least hardest working it definitely is not the same atmosphere as it use to be with the old GM.

Waste of life going here. My kids don’t get fast food often. Tonight we were excited for our 1 of 3 times a year to eat out. A happy meal comes with apples and fries unless you say double fries. It isn’t rocket science. 12 times I had to repeat the same first order! “6 nugget happy meal, double fries and apple juice” The girl couldn’t get it. So no apples? No. Repeat order. So 2 apples? No. Repeat order. So it comes with apples and fries. No. Repeat order. So um like you want apples and extra fries?” No.… over and over. Someone should retrain her stat!

Mack is an EXCELLENT MANAGER!! HE Keeps all the locals coming back everyday! Always friendly and remembers you!! Excellent service and personality!!! Thank you! Julia