McDonald's Menu Prices at Fort Myers — 33912 ★3.6 (2446)

I've had a couple issues with this location recently, once when I asked for no onions and they put extra onions on it -- then they just scraped some off instead of remaking the burger, but the issue yesterday was huge. I've added pictures. There was a BONE in my nugget. You can see where it was in the nugget (purple area). I chipped a tooth on it because I bit down on it, not expecting a BONE to be in a nugget! I submitted a concern to corporate and just got a "we're sorry, thanks for the feedback" message. So gross.

Stopped by around 7:45pm 1/14 to grab a coffee for the long night, they refused to make a hot coffee stating the machine was cleaned and they are no longer preparing hot coffee, they offered me an iced or frappe but that wasn’t what I was looking for. My family decided we would drive into the cape to get a coffee from the McDonald’s off del prado, they prepared a hot coffees for us and even apologized for the fort myers location not servicing us!

Food is 50/50 on being okay. The staff makes you feel like you’re such a burden. Drive thru staff not listening or understanding and they get frustrated if you have to repeat yourself one time. Pay window employee is on her phone cursing with someone talking about their personal drama, food window no one says a word even if you say hello or thank you. I can look past all this terrible service, but when the fries are ice cold, soda is flat, I’m missing items, and the one combo you ordered is wrong, It’s laughably bad. I give up with this McDonald’s, and they do not care, hence the terrible experience. At least the landscapers do a good job.

ROBERT - WHY DO YOU REFUSE TO STIR ALL THE ICED COFFEES??!! WHY DO YOU THINK PPL WANT AN OMBRE ICED COFFEE WITH THE SUGAR AND CREAM ON THE BOTTOM AND BROWN COFFEE ON TOP??!! WHY DOES LASHONDA AND JULIAN HAVE TO APOLOGIZE REPEATEDLY BC YOU REFUSE TO STIR EVERY ICED COFFEE EVERY.SINGLE.DAY?!?! WHYYYY!!??!! WHAT'S GOING ON, ROBERT?!?! Thank you Lashonda and Lauren for always making an amazing iced coffee that hits!! And Julian, he doesn't listen to you so maybe he'll listen to Corporate bc it's just outta hand at this point!!! And Bernard 😍 You make the best burgers, always made to order with lots of love!! Thank you!! This location can do better, please make the effort!! Love y'all!

I’m very disappointed with my recent visit. The chicken nuggets were served undercooked, and the ice cream was completely melted. When we asked the staff for a replacement, they laughed as if it were a joke, which felt extremely unprofessional and rude. There was only one staff member who was polite and apologized, even though the situation wasn’t her fault. This place used to be fine, but the current team handling the foods and services really need improvement.