McDonald's Menu Prices at Lakeland — 33801 ★3.4 (2803)

Worst food I have had from a McDonald's restaurant even though delivery person did a great job got the food to me quickly basically cold no toppings on any of the hamburgers except for a single pickle hAmbers usually get ketchup mustard pickles and onions I even ordered extra toppings on them the hamburgers were all scraped up like somebody had tried to scrape off the black parts burger were 40% blackend will not be ordering from them ever again it's not one star it's zero stars but they don't let you do that

This place has completely eliminated the fast part of fast food! I was literally in the drive thru for 45 minutes and when I finally got my food it was cold and my drink was hot and flat. The manager hung up when I called to let them know about my order. This will be the last time I visit this restaurant. I don’t even want the rewards for taking the survey. This is a horrible operation!

I ordered qtr cheese a fish sandwich and some fries through Uber Eats when driver arrived she had to wait 30 minutes for the food. Not only that my food was burnt cold and bread was so hard . I was not able to eat any of it because it was so late. I will not order late night again from there

Hello, I’m reaching out to file a complaint about an incident that occurred during my lunch break at your location. My lunch break is only about 30 minutes, and what I witnessed — and experienced — today was unacceptable. While waiting in line, a mother with a baby who had a blown-out diaper was being treated incredibly rudely by the staff. The baby was visibly covered in waste, and the mother simply needed to use the restroom to clean her child. Instead of showing basic decency or understanding, the staff — including the cashier — were openly disrespectful, dismissive, and mouthy toward her. Eventually, the poor woman, desperate to care for her baby, began raising her voice in frustration, but even then, they still refused to let her use the bathroom. Then, when it came time for me to order, the same cashier refused to take my order because I “looked dirty” and “probably was a hobo.” For the record, I work in a factory where we make soap and pallets, so yes — I leave work covered in dust and wood sometimes. That’s called an honest day’s work. This kind of discrimination is insulting, especially considering this isn’t the first time I’ve dealt with this particular cashier’s attitude. Not only did this incident waste most of my short lunch break, but it also left me disgusted by how your staff treated customers — especially a mother in distress and a working individual just trying to grab a quick meal. I would like for a supervisor or district manager to reach out to me directly regarding this situation. At the very least, I expect some accountability and compensation for the time and treatment I experienced. This kind of behavior doesn’t reflect well on McDonald’s or the values the company claims to represent. Thank you for your time, and I hope this is addressed promptly.

Came in ordered at the digital board. Was trying to clean the table and there is no napkins or drink station in the lobby. So I walked to the bathroom where an employee was near getting supplies out of a closet. I asked to get into the bathroom. Was told bathroom needed to be buzzed in and then asked to be buzzed in at the desk and they said it is broken. I asked how they use the bathroom and the response was sorry. The atmosphere seems stressed with no workers able to help at the desk. There is a sign that says only 30min no loitering. Wasted most of that time waiting for food. As I got my food someone else asked to use the bathroom that was a woman and was buzzed in. Maybe it was just the guys side. Food was fine.