McDonald's Menu Prices at 2675 Roosevelt Blvd ★3.4 (3161)

I tried to grab a quick lunch and unfortunately every kiosk in the restaurant was broken so upon going to the front counter to order the woman was extremely rude telling me that they do not offer a spicy McChicken for the reward program which I have ordered multiple times from a kiosk at this location, she called the manager over who continued to tell me that they do not offer a spicy McChicken and it's only what's on the app....I explains to him that it gives you a choice to choose regular or spicy and he said it does not I told him don't worry about it and I will go to another location and order it which I did. I hope they fix the kiosks at this location soon because the staff and management has horrible customer service , and this is coming from someone who worked multiple years in the fast food industry and currently works in the customer service field.

They obviously can't take directions. I said no ketchup, no mustard, so they didn't bother to add tomatoes or lettuce either. Damn thing is barely edible, it's so dry! FF are half full AND both are cold. Disgusting meal... again!

Ordered online through the McDonald's app. I have many times before, no issues. This time however, I went through 5 different drivers in a manner of over a hour. I called McDonald's itself and they simply just told me they keep sending the other drivers away because I already received my order. Mind you the app updates if I did but yet it just kept updating to different drivers. I was told by the manager to call doordash. Its not their problem. I don't have doordash, doordash is through their online system. I never received my food and they kept turning away every driver that their system kept updating too. A waste of everybody's time. No need to be rude! I just wanted to surprise my son with a Happy Meal. Happy new year!

⭐️⭐️⭐️⭐️⭐️ I want to give a big shout-out to Manager Willie at McDonald’s #34377 for his exceptional service. Willie is always professional, friendly, and truly goes above and beyond to make sure customers are well taken care of. He runs the restaurant smoothly, treats everyone with respect, and makes each visit a great experience. It’s clear he takes pride in his work and sets a high standard for his team. Thank you, Willie, for your outstanding service and dedication. 🌟🌟🌟🌟🌟

They got all these old people in here, moving so slow. Nobody’s out here in the lobby at the register helping they ignoring the people with DoorDash. This McDonald’s is horrible.