McDonald's Menu Prices at Naples — 34110 ★3.6 (1368)

Every customer before me was asked to leave the drive through window and park. When it was my turn I refused to move because last time I waited 15 minutes for my food when I parked as requested. There was no one behind me. The shift manager asked me to move as there are sensors by the window that monitor how long customers wait. I refused to move and ask her to prepare my food. Virtually the whole staff was watching my interaction with this rude manager who kept insisting I move mentioning the sensor and that the food is prepared fresh to order (Hahahaha). With the entire staff watching I wondered who was preparing the food of all the other customers waiting. I refused to move again (no one was behind me). She became quite incensed. She refunded my order and shoved the money on to me and slammed the window closed with the entire staff watching. This seems to be some metric thing for which I do not care. Clearly they were trying to game the system to try to make it appear they are competent. I ordered and paid for my food and I expected timely delivery. I did not ask for or want a refund, I should say partial refund as I realized she shorted me $10 after I drove off. Simply the worst experience ever at McDonalds. Do better.

I ordered 5 cheeseburgers from this place today around 3pm. And all of my cheeseburgers came with no onions, I thought I paid for onions... and 1 pinky size pickle in each... y'all couldn't add 2 pinky size pickles to make it look like 1 regular pickle... are we struggling, nickle and diming, or do the workers just don't want to use products so they don't have to prepare it... The only 2 good things I can say is, the order taker and order giver were very pleasant, kind, and professional... Thank God that at least 2 employees were on point.

Ordered an egg and cheese biscuit with 2 hash browns and an ice coffee. Took 10 mins for someone to come to the intercom to take my order. Then another 25 mins for my order to be brought out to me- with a missing iced coffee. I didn’t have time to wait so I left. The food is clearly good cause it’s processed, but the service sucks and they’re clearly staffed.

McDonald’s used to have good coffee. The coffee there tasted like water with a little bit of flavoring. Waste of money. Also, I love ordering kiosks, as they are generally faster and more convenient than waiting in line, but this one was horrible to use. I had to push two or three times on each selection, and the menu was not very straightforward and and it took a good two minutes to order two coffees and an egg McMuffin. Ridiculous.

The place is bigger on the inside than you assume at first. The only thing I would suggest better would be to add more of the plastic numbers that indicate which table you are sitting at. There are only a couple that are available when ordering at the kiosk.