McDonald's Menu Prices at 3608 Highway 98 W ★3.2 (2378)

The absolute worst fast food place in the panhandle. The employees are rude and they can’t even get a simple drive through order correct. I highly advise you not eat here. The burgers we got were not what we ordered, plus they were undercooked! Absolutely ridiculous! As always when you spend a little precious time following the link so they can address the issue and make it right…. You hit a wall. Nothing.

Worst McDonald's ever. If you aren't delivering for Uber Eats, you don't get served. I went in there to order only a shake. I waited about 20 minutes, and there was another guy in there longer than me. Three delivery people came I during that time and got their stuff. Then a girl came out to ask the guy that was there longer than me what he was waiting for. They had to look up his ticket in the system to see what the deal with it was. I walked up behind him and she asked what I was waiting on. I said a chocolate shake, to which she replied "oh, we can't do shakes". That would have been good information before I stood there for 20 minutes. I got my money back, and the other guy was still sitting there. Im not sure how things turned out for him. What happened to the days when McDonald's got your food out in 5 minutes or less?

I have already contacted corporate about this but I'm leaving a review here as a warning to anyone who considers using this location. I was already frustrated by this experience due to the length of time it took to receive our order (curbside) at 3 in the afternoon. We ordered a double cheeseburger, small fries, and a 6 piece nugget happy meal. It was 15 minutes and I had ordered on the app 15 minutes prior. They were not busy and there were no other curbside orders. The only positive was the employee who came out with the order. She was professional, friendly, and was kind to my 2-year-old. I shared the cheeseburger with my toddler and after he took a small bite on one side he spit out what appears to be a piece of glove from a worker preparing the food. I am disgusted and appalled that my child almost ate that. I hope that this location takes more care in their food preparation moving forward.

We had to wait a while for our food and when we got it out drinks were not with it,this location does not have self service drinks,it took 10 more minutes to get those and they were wrong

Here you go — clean, genuine, and glowing, without sounding fake or over-the-top: ⭐️⭐️⭐️⭐️⭐️ McDonald’s – 15th Street, Panama City, FL I want to give a huge shout-out to the McDonald’s on 15th Street in Panama City, especially the manager, Keisha. We were dealing with an overheating car situation — stressed, stuck, and just needing a moment to breathe — and this location opened their doors and treated us with real kindness and humanity. No attitude. No rush. Just genuine help when we needed it. Keisha stepped up like a true leader. Calm, professional, compassionate, and clearly someone who understands that customer service is about people, not just orders. She turned what could’ve been a miserable situation into a bright spot in our day. This is the kind of manager you want running a store — the kind who represents the brand the right way. If Keisha wants a promotion, she’s earned it. If she already has one, give her another. Employees like her are rare and should be recognized. Thank you to Keisha and the entire 15th Street McDonald’s team for being decent human beings when it mattered most. We won’t forget it. — A very grateful customer 🙏