McDonald's Menu Prices at 18489 Pines Blvd ★3.4 (1111)

Damaris, who I was told was the supervisor need to be removed from this store!! I have lived in Chapel Trail for 21 years and have NEVER been made to feel as she made me feel after ordering from thus store today. I ordered 1 big breakfast, 4 hotcakes with sausage and eggs. I asked for two syrups each (10 total as I had 5 meals). Was that a special request??? She found it important to tell me that she was doing ME a favor with giving me 2 syrups per meal....then was upset that I was upset about it. McDonalds has been around for 100 years. I spent over $43 for this order and I can't request two syrups per meal?? Then had to be addressed as if an exception was made. Get a grip and hire people with some service skills..I will be writing to corporate!!

This is by far the worst location I have even been to. The drive thru is horrible. They are extremely slow, then try to rush you out without giving you all of your food. Every time I order an ice cream cone for my daughter (along with other food), they don't give it to me. I have to tell them I am missing the cone. Also, they NEVER put the sauce in the bag. What is the point of having the sauce on the receipt if they just ignore it? Lazy and completely incompetent. Also, the sandwiches are made extremely sloppy.

This would be one of the best locations to try an AI and Robotics test on. The workers here are so clueless and have no management when it comes was there ordering food at the time. (I think the AI test would fail anyway)

Service is hit or miss. Today at break took them 20min for an order of burger, 10 nuggets and a drink. Even someone order after me got their order before me. Only 3 customers inside and none in the drive-thru. Disorganization. Ordered before another customer, similar orders burger and drinks, and he got serve first. My ordered was place first online and his was through the walk-in. Photo shows my order 1644 and his. On the other pictures shows his order been served first before mine. Also careful, not the first time. But burgers are close to raw.

I ordered a smoothie not frosty. yes a smoothie has ice in it but the whole point of a smoothie is to be able to drink it through a straw. And lets not forget absolutly 0 flavor, barley even the faintest hint of strawberry flavoring. As if this wasen't bad enough I also ordered a 20 piece chicken nuggets and a large small fries. i ask for barbcue sauce and when I ask if I can have another 2 (its a big combo and its going to be shared with other people) employee has the audacity to snarl at me. yeah stay away from this location. The other comments are not lying.