McDonald's Menu Prices at St. Augustine — 32092 ★3.5 (1255)

I was there today at 3:40 pm and placed my order at the kiosk. To begin with, they never give you a receipt. I waited over 20 minutes for delivery, and when it finally arrived, the order was incomplete—the nuggets were missing their sauces, and the drinks weren't in their cups either. What bothers me most is that the store is always dirty. Every time I go, I have to clean the table and the chairs where I want to sit. The floor is always covered in food that people throw away. In my opinion, they're understaffed, since there's only one person for cleaning, and they can't keep up.

10:00 am. There was one other guest in the dining room. My sausage biscuit meal took 10 minutes or longer. Then they give you your food In a bag. I asked for a tray, but they didn't have any clean ones. I see a big stack on the garbage area by the door. Food was not hot. Awful experience.

If there was a way to give zero stars, I would. This place is an absolute joke. I don’t know what kind of training these people get, but apparently, it’s “how to mess up every single order while pretending you know what you’re doing.” The cashier repeated my order back perfectly — every single item, down to the drink size — then handed me a bag full of the wrong food like it was a magic trick. Congratulations, you just invented new levels of incompetence. I went up to the counter to fix it, and everyone looked at me like I was asking for the moon. Then the manager — if you can even call him that — walked over with the nastiest attitude I’ve seen in years. No apology, no care, just pure disrespect. He acted like giving me the food I paid for was ruining his whole day. If customer service were an Olympic sport, he’d win gold for being the rudest person alive. When I finally got my replacement bag (after way too long), the food looked like someone had sat on it. Fries cold, burger flattened, drink missing — again. You’d think a place that only serves burgers and fries would at least know how to hand those out, but clearly not.

This review is actually for our Door dash driver Yogita. Our drinks were missed, he apologized politely, and we told him no worries.(not his fault, they weren't given). 5-10 minutes later, he knocked on the door... He had gone to the gas station and gotten us drinks. So I wanted to give him some recognition.

We chose to dine in on this particular occasion. It took a few minutes before we were acknowledged and able to place our order. It was maybe three minutes. No complaints about the wait time considering the shortage of workers across the country. We received our order in a timely manner and it was accurately prepared. One significant issue during this visit is the lack of clean tables. To our dismay, no one was cleaning the dining area on a regular basis. We had to eat in the rear of the restaurant which was far too close to the restrooms for my liking. A considerable number of tables (at least 10-13) were in need of cleaning/disinfecting. Aside from the lack of clean tables our visit was decent. Our food tasted as expected and the employees were all kind and working hard.