McDonald's Menu Prices at 3061 Ne Pine Island Rd ★3.4 (2317)

Wanted a large dummys gave me a large box with the amount of medium fries. I asked if I could come in to get the large fries since the drive thru was long and I was on my break so I couldnt wait thru it. The lady said she couldnt do anything about it . Yall gotta do better. Never going back to this mcdonalds, TRASH

I'm a regular just about every morning. Watched a manger treat a employee like garbage today. Then i tried to speak with her about it and i was completley ignored. Not professional at all. The young man is always very polite and friendly. If this is how people are treated here I will not be returning.

If I could give this store, zero stars I would. The service is very ridiculous and the people are very unfriendly that work there. They don’t make you feel comfortable and even when it’s their fault on a mess up, it’s still your responsibility apparently to fix it. They are not happy and they move as if it doesn’t matter to them what the customers think. Every time I’ve gone there, my order has been messed up And I had to go in to get it fixed. I will never go back to this store again. Horrible.

I’m writing this while I’m literally sitting at this McDonald’s location (Pine Island Rd & 41), and I’m honestly shocked by the lack of basic customer service. Simple things like a napkin, acknowledgment, or a “please/thank you” seem nonexistent here. There’s no sense of urgency, no decorum, no friendliness just people moving around with zero awareness of the customer standing right in front of them. What’s frustrating is that this location has thousands of reviews, yet nothing seems to change. You hear about managers making serious money, but the front-line execution is embarrassing. There’s no pride, no training, no accountability. I’m not asking for five-star dining—this is McDonald’s—but basic courtesy and competence should be the bare minimum. A simple “How are you?” or “I’ve got you” goes a long way, and it’s completely missing here. It’s incredibly frustrating to see people struggling to find work while locations like this are staffed with employees who clearly don’t care. I don’t expect a response, because judging by the experience, no one is listening anyway.

Employees need to be trained better at giving correct portions, I pay for extra oreo in my oreo mcflurry and they give me less than a normal amount, I ask for a large fry and they only fill it up half way. Its ridiculous that you sell an option for more oreo if its never actually put in there.