McDonald's Menu Prices at 17800 Ben Hill Griffin Pky ★3.5 (1096)

This location demonstrates a consistent pattern of operational negligence and disregard for customers. The level of service is unacceptable and falls far below the standard reasonably expected of a national franchise of this size. Most concerning is the repeated false representation of operating hours. The location advertises itself as open 24/7, yet it routinely closes without notice and at its own discretion. This is misleading to customers and reflects a serious failure in management oversight and accountability. The ongoing lack of professionalism, combined with unreliable hours and poor service, raises significant concerns about how this establishment is being operated. It is unacceptable for customers to waste time and resources based on inaccurate public information. This matter will be escalated to corporate for formal review. Immediate corrective action is warranted to address these recurring issues and restore basic operational standards. (This is not the first time, this the fourth time)

Placed a mobile drink order, my children decided they did not want the milk - once I went inside to pickup it up, I asked if they would be able to return the milks since they were no longer wanted, manager become extremely irritated by the basic request. When the register become available for her to provide the refund, she threw the money in my hand so hard that the coins fell to the ground, which I had to bend over to pick up. She did not apologize at all for her rudeness, and when I asked her if she was upset by the refund request, she did not even turn around and respond. I asked another employee if she was the manager, and that employee wouldn’t confirm and stated that she has no idea who I spoke to, when she was in the same room as the interaction. Zero stars - will definitely not be back, terrible service from management occurred on 11/29 1:19pm

I was eating at this McDonald’s today and noticed that one of the employees, Dustin, was being overwhelmed with way too much work. It looked like he was being asked to do everything at once and it didn’t seem fair. No one should be treated that way—it comes across as really cruel. I hope management can do better to support their staff.

I came here for breakfast. Ordered a sausage, egg, and cheese biscuit meal with an iced macchiato. The sandwich was perfect. Loved it, and the biscuit was nice and flaky. The hash browns tasted like old grease or something. I was burping them up later. The macchiato was good, but I wish it was a little stronger or something. Didn't wake me up. I liked the taste though. The customer service was great, they greeted me politely. It took a little while to get my food, about 5 minutes with 1 person in front of me. How good the sandwich was though, I'll chalk it up to they were probably making it fresh.

Found MOLD on my Big Mac, I’m just hoping that there wasn’t any on the other side I ate.