McDonald's Menu Prices at 3546 Nw Federal Hwy ★3.2 (2163)

Ordered a large iced mocha and received a regular coffee. It’s happened a few times here they don’t understand what a large iced mocha is even though it’s on the menu. It also takes forever to get your order here every time.

I love coming to this McDonald's. The people who work here are excellent and so friendly. As a vegetarian, I often need modifications to my order, and they always accommodate me perfectly without any hassle. Highly recommend this location for great customer service.

They finally struck out on me that I had to put in my 2 cents for this. 3 times/incidents - the drive thru system was down, no notice on the app & they tell the customer to come inside, once inside the manager tells you to cancel the order on the app & reorder (was the official solution - which was stupid). On the app - the order is already paid & you can easily see what is being ordered - yet the managers insisted on having the order cancelled on the app & you have to go thru the kiosk. So here is my simple solution - how about I skip & not waste my time on this location...

This is beyond the worst experience I ever had with McDonalds. I waited for 30 minutes for my order. I got parked in spot 4 by the person in the second window. I watched them focus on drive thru and knocked out all the cars while I was still waiting for my order. I went inside upset and mad. I got asked what’s my order number I told the twice I don’t get a receipt and that they can reprint it that the total was $33.35. Before they printed the ticket out they tried to hand me HALF of my order. I explained that’s not all of it I’m still missing all of my items. When I got home I gave my family their food. For the manager, who gave me two large fries instead of medium fries as an upgrade an apology. You forgot one more fry and that makes me more angry. I know how fast food service works. I’m in fast food service and this is 100% very unacceptable. Free fries and free food won’t fix this. Everybody needs to learn how to communicate and know if any cars were parked. Because 15-30 minutes is highly unacceptable and isn’t allowed in food service. Also train them on how to answer the phone

I have been a local of the area for a while, and purposely go out of my way to avoid this location. The food has gotten me sick two different times, the most recent being two weeks ago when I had ordered two double burgers. I instantly felt food poisoned, and threw up my meal an hour later after eating it. My entire party of people I was with at the time too, had gotten ill from the food. To top it all off, these people had me sitting in line for 30 minutes at 1am, showing no signs that they were closed, or any indicators that they weren't doing service. Only for someone on the mic to just randomly tell me they're closed? This is a 24 hour location, and you don't put anything up at the front, or anywhere at all, and just have multiple different people wait in line to be disappointed? Hard miss from me guys, sorry. Do not recommend.