McDonald's Menu Prices at 491 Sw Main Blvd ★3.5 (2165)

My last visit today…..I’ve given this store enough chances I’ve been waiting for thirty minutes in a line that has not moved multiple employees lounging in the lobby and smoking outside, how is the line around the building to the street and no orders taken I have included a photo. The manager is always sitting on the lobby or working the window where we pay and is extremely rude and unprofessional. I’m still in line for my two drinks…

Ashamed to say, but we eat out 6 times a week sometimes twice in one day. Everytime we go to this McDonald’s it’s a problem! 30 minute plus drive thru no matter when you go here. I’ve put in complaints before that have gone nowhere. The manager is worthless. Today she was racist which wasn’t the 1st time I witnessed it. I’m white and there was an old white and one black man. The cashier wasn’t giving out receipts. The manager gave the old white man his food and then the black man asked for his. The manager argued with him and said I’m calling the police. We all were like why??? He just wants his food. We all verified we saw him pay. The manager was the one escalating an issue. Lobby full of waiting customers.i have done complaints through their survey system and they didn’t even email or call back. Today now I was trying to order in the app and it says restaurant is unavailable. So again I’ll have to go up there for another bad experience from the beginning! We are slowly switching to Burger King! Another nightmare trip. Can’t order on the app and I’m sitting in the drive thru. I can’t get my deals through the app today.

Good food. Good service ordered at counter. Manager brought food to table. Very friendly and helpful. Clean rest rooms. Good sweet tea. The little things matter. Praise the Lord!

Employees seem to conversate more than hand food out of the window. 20 minutes waiting in a drive through for two value menu burgers makes zero sense. Watching people get a fry and a sandwhich but waiting at the window for someone to come bring it to the window. They are asking about each other's weekends rather than work. Just unsure how there hasnt been an audit here yet, or an overhaul of business practices here. Foods good....just unsure why sitting there with fumes stuck in the drive through is something we all as customers want to come back to. Doesn't help when your sick as heck either. 😭

This place is the worse! Be prepared to wait 20 30 even 45 minutes for crappy fast food! They need to do better. Fire everyone and start over!