McDonald's Menu Prices at 1245 Home Stead Road North ★3.1 (3312)

First of all the amount of time it takes them to prepare my order is insane. Most of the times my food isn’t cooked properly. My chicken nuggets will be so raw and my fries are just like not how they used to be. I used to go to any McDonald’s and they would treat me better but since I’ve been going to this McDonald’s I feel like I’m been going to a dumpster. 1 hour and a half to pick up my order! What nonsense is this.

I want to take a moment to recognize an amazing McDonald’s associate Tiffany who truly went above and beyond. Their kindness, patience, and positive attitude made my entire visit so much better. They took the time to make sure everything was correct and did it all with a genuine smile. Customer service like this is rare and deserves to be celebrated. Thank you for making my day—you’re doing an incredible job! I am a GM at a fine jewelry store and would be thrilled to have someone like her working for me.

This isn’t the first time this has happened, but this happened on a night where I’m sick and tired of it happening! So clearly I have to leave a review for someone to correct the amount going into my cup. Why would I purchase a Large drink and be given this ?! I would’ve ordered a medium if I knew they’d short me on juice.

The manager working on 3/2 at 6:41 pm seriously needs to be trained on how to manage situations on site. A manager should not make a customer make a huge drive through line again to pay for fries when they messed up the order. That was crazy to me. I offered to pay at the current window and she said she could not charge me at that window.i ca understand that but then she should have made it right considering that the lines were long. This is the only MC Donald’s that can never get an order correct.

Their manager is extremely rude she was leaving for the day but stopped on her way out as I was talking to an employee and told me the milkshakes there are watery thats just how they are because I paid $5 for pretty much chocolate milk then just walked out was out in the parking lot screaming on her phone at someone. Also told the other manager he couldnt help me when the machine messed up and lost the code I entered and I couldnt use it for 15mins.. this place is a mess and now I understand why after seeing the management!!