McDonald's Menu Prices at 11207 Sw 152nd St ★3.4 (1595)

My little sister (12) got an undercooked McChicken today. She ate majority of it before noticing. She went back to the store and was met with accusations and no accountability. They told her that she didn’t even get the sandwich from that location. No refund was given. They took the receipt back. They are very disgusting at this location. My sister can get very sick from this and they don’t care.

I went to the drive thru and ordered a few cheeseburgers with extra ketchup, onions and pickles. Someone there thought it would be funny to add hot sauce to my cheeseburgers. I don't find it amusing and saved the evidence. My lawyer will be filling a lawsuit this morning. We'll see who's laughing in court!

After a long line for the drive-thru I decided to place the order. To pick up at the counter when we entered there were two people who had been given the wrong order and an Uber waiting the same and a table waiting for food well I told them no order. It was a mobile order they took a long time for the order they gave the drinks to the person in front of me and then they took them away and gave them to me they were watered down since it was a vanilla shake and a frappe when I saw the order already outside the Shopping because the line reached the traffic light at 112 I saw that in the happy meal they didn't put the toy the chicken nuggets were really bad and the fries were totally cold there were too many people working and they don't have customer service at all in general that place is a disaster and it costs a lot for them not to give you good food

Terrible manager. Sunday 8. Around 3:30. Believe his name is Xavier. Would not give me his last name. Arrogant and condecending.Nice way to treat a 77 year old. What a jerk surely you can do better. Check this stores review. Mostly 1 star. Dosnt that tell you something? Clean up your act.

If I could give this place zero stars I would. In two separate occasions the food took over 20 minutes, Got my order incorrect. I purchased a pair of the grinch socks, which they told me was out of stock I then asked them for a refund for the item that they didn’t have and they offered me a different menu item instead. When I declined and requested for a refund after one of the employees told me that I would need to cancel my order and redo it the manager on shift did not know how to do a refund this place seriously lacks training and needs to be shut down for a couple days to have their employees trained properly very slow, unprofessional unhelpful service. I ended up getting a refund after the manager had to call a manager from a separate location to teach her how to do it, that is the most ridiculous thing I’ve ever seen in my life. How did she get the title as a manager.