McDonald's Menu Prices at 320 Nw 24th Street ★3.7 (1637)

This was one of the worst experiences I’ve ever had at a McDonald’s. The employee at the first window clearly needs additional training. There was no greeting, just “what do you want.” The service was extremely poor and came across as rude. I was not asked whether I was using the mobile app, which is usually standard. When I reached the second window, I was told to pull up near the door and that my food would be brought out. I waited over 10 minutes after waiting 8 minutes in the driver-thru before receiving my order. Overall, the service was unacceptable, and this is by far the worst McDonald’s location I’ve visited.

Couldnt pick up either of my doordash orders, they treat delivery customers like trash, no they just ignore smh having a get together in the lobby smh whos the manager

I had an extremely upsetting experience at this location. The cashier, Alerixa, repeatedly called me “an asshole” and used profanity in front of other customers and staff. This occurred after I placed an online order and waited inside when the drive-thru was temporarily closed. The manager, Charemka, acknowledged the behavior was wrong but did not stop it or remove the employee, while other staff laughed. Completely unprofessional and unacceptable customer treatment. ……….UPDATE……..UPDATE………UPDATE…… I was verbally cursed at by a cashier after politely asking about my delayed order, in front of other customers & staff. The manager acknowledged the behavior was unwarranted, tonight I went to pickup my order and see the employee is still working there, which made me feel embarrassed and uncomfortable returning. It sends the message that disrespect toward paying customers is acceptable, especially when management knows complaints won’t truly impact business. I won’t spend my hard-earned money at this location again.

Can I rate less than one star? Ordered mobile curbside and sat in my truck for 20 minutes before I was finally pissed off enough to go inside. Finally went inside and received my order 12 minutes later. 32 minutes for 6 nuggets and two McDoubles with only the meat and cheese to which they added the condiments on which was specifically requested no condiments. Can you please start hiring people who can at least tie their own shoes, recite the alphabet, and count to ten.

DO NOT, I repeat, DO NOT come here. They take FOREVERRRRRR. You will regret waiting inside. If you pull up to this location and you see a long drive-through line and you think ordering inside will be a lot quicker then you are completely wrong. And don’t think that just because you say your order number that they’ll hurry up nope you’re gonna wait another 10 minutes if you weren’t attended to the first time. Drive to the one on Atlantic Boulevard if you have to, but do not come to this location